Join Ofwat's IT Team and Corporate Enablers Directorate as a Head of IT Operations About Us Were Ofwat, the Water Services Regulation Authority a non-ministerial government department responsible for regulating the water sector in England and Wales.
As the economic regulator of water and wastewater companies in England and Wales, our role is to enable, incentivise and hold companies to account for providing the very best for customers, communities and the environment now and in the future.
We also oversee the markets in the water sector to ensure theyre working for customers.
The work that youll be involved in every day will help us to deliver our strategy, to make us the regulator we want to be and help the sector to deliver for customers and society.
The Role We are seeking a Head of IT Operations s to join our IT Team and will be working within the Corporate Enablers Directorate.
Our CE directorate is collective of five vital functions that provide support to all teams across Ofwat.
Our IT vision is to deliver operational excellence, delivery and innovation supporting our people to be able to securely access the tools and technology regardless of location.
We are very much focussed on the future re-imagining the way we work and how we can enable transformational opportunities through the use of data and technology.
As the Head of IT Operations you will be responsible for driving the delivery of robust IT infrastructure and operations to support business capabilities and services.
This pivotal leadership role at Ofwat which involves overseeing the entire IT landscape, from infrastructure and networking and application support.
You will lead operational efficiency and effectiveness of the team whilst ensuring the secure, scalable, and efficient management of our IT infrastructure.
The role focuses on driving operational excellence, improving service delivery, and ensuring the highest standards of security and system availability.
About You Experience, skills and knowledge Proven experience in a leadership role within IT infrastructure, or related fields, with a track record of delivering reliable, secure IT services.
Detailed understanding of Cloud and virtualised architecture, infrastructure and platforms with significant exposure to Microsoft suite of tools.
Understanding of network infrastructure and technologies such as firewalls, VPNs and SIEM solutions and delivering services across a multi-site environment.
Possess strong financial acumen, having experience of managing IT budgets and forecasts, and ensuring cost-effective resource allocation to meet business needs.
Experience of leading on major transformation programmes and successfully restructuring and recruiting technology and delivery teams.
Excellent knowledge of best practices around management, control, and monitoring of cloud infrastructure.
Excellent communication skills with proven experience of engaging with key stakeholders.
Demonstrated strength supplier and vendor management, including contract negotiations, and capacity planning.
Knowledge of disaster recovery and backup technologies.
Experience managing and engaging with stakeholders, well proven collaboration skills.
Attributes Champion and Lead of Change Builds Trust Delivers Outcomes Attributes as per Ofwats Framework for Success for Senior Associate Grade.
Why Join Us Meaningful Impact:Contribute to our purpose to drive water companies to deliver more for customers and the environment.
Innovative Work Environment: We embrace agile working and a culture of trust, flexibility, and collaboration.
Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting.
Work-Life Balance: Enjoy the flexibility of working from home combined with meaningful collaboration in our Birmingham offices.
Other Benefits Excellent employer pension contribution of over 28% 25 days annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.
Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.
Fees paid for membership of relevant professional bodies.
Up to 3 volunteering days per year.
Recognition vouchers scheme r ewarding your hard work.
Generous shared parental leave and pay supporting your family life.
To read more about the role and selection process, please follow the link to apply.
Applications Deadline : 23.55 01 December 2024 ADZN1_UKTJ