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Main area Communications Grade NHS AfC: Band 8b Contract Permanent Hours Full time - 37.5 hours per week (Some out of hours availability expected as required) Job ref 392-RNOH-1090
Site RNOH Stanmore Town Stanmore Salary £67,950 - £78,028 Per Annum inclusive of HCAs Salary period Yearly Closing 12/01/2025 23:59
Please note in order to progress your application, your data will be processed by our 3rd party recruitment providers – North London Partners Shared Service, who conduct recruitment activities on behalf of Royal National Orthopaedic Hospital NHS Trust. The Royal National Orthopaedic Hospital NHS Trust is the largest orthopaedic hospital in the UK and a global leader in our field.
We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression.
Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the Trust.
Job overviewWe're looking for a dynamic and experienced communications leader to join us as Head of Communications.
This role is the Trust's professional communications lead accountable for all aspects of internal and external communications and is critical in building and managing the profile and reputation of the Trust.
The post holder will lead on providing strategic communications advice and delivery, proactively helping the Trust to tell a coherent and compelling story both internally and externally and making sure the right audiences receive the right information at the right time.
This includes responsibility for developing our communications strategy, internal colleague communications and external communications, including with partner organisations and local/regional/national media.
In the next year the Royal National Orthopaedic Hospital will deliver its Electronic Patient Record system, an exciting milestone for the Trust.
Communications will play an integral role in ensuring a safe roll-out of the system and making sure staff and patients know how this will affect them.
Main duties of the jobMain Duties and Responsibilities You will be the professional lead for communications in the Trust, adding significant value to the Trust through providing outstanding and timely strategic communications advice, through the planning and delivery of our strategic communications activity and leadership for the Communications Department.
Person SpecificationCommunication & Relationship Skills Exceptional communication skills, orally and written with an ability to talk fluently, confidently and succinctly to a wide range of people including journalists, senior stakeholders and colleagues.Excellent interpersonal skills, including the ability to work with a wide range of external and internal stakeholders from different backgrounds.Ability to build and maintain relationships with different groups of stakeholders, including journalists.Ability to maintain credibility amongst all levels of staff and external contacts.Ability to set high standards for self and others to deliver priorities.Knowledge, Training & Experience Educated to degree level or equivalent plus training and/or experience in communications field to master's level equivalent.Recognised post graduate qualification in public relations / marketing / communications.Extensive knowledge and experience of the communications and media landscape, including best practice principles.Extensive experience of leading marketing and communications campaigns/programmes using a range of channels in highly complex organisations.Extensive experience in media handling, crisis and reputation management.Understanding and experience of delivering business transformation communications.Extensive communications leadership experience, including leading a communications team either inhouse or agency side.Proven track record of improving efficiency and effectiveness of own performance and team.Ability to work on own initiative to achieve agreed aims, targets and objectives and find creative solutions to problems.Ability to stay calm and work effectively under pressure, demonstrating resilience in challenging situations and locations.Working for our organisationAt the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS.
Joining our organisation means enjoying a wide range of staff benefits, including:
24/7 access to wellbeing support through our Employee Assistance Programme.A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare.We are committed to equal opportunities in employment and offer a range of flexible working practices.
Part-time and job share applications will be considered.
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