PLEASE NOTE THIS POST IS ONLY OPEN TO INTERNAL APPLICANTS Organisation: Leicestershire County CouncilWork Location: County Hall, Glenfield, Leicestershire, LE3 8RAWorker Category: Hybrid Worker Salary: £61,071 - £67,191 (pro rata for part-time) Working Hours: 37 hoursContract Type: Secondment, initially for 6 months Closing Date: Sunday 26th January 2025Interview Date(s): tbc Are you an experienced change or support manager with ideas and ambition around developing a service that meets operational needs whilst fully utilising the available technology and modern business processes?
Do you have a vision around the future function and structure of business support that could be a model for the authority?
If so then we want you to take over the day-to-day operation of our current service whilst working with managers and staff to develop its future structure.This is an excellent opportunity for an ambitious and experienced business support manager to enhance their career in a transformative role to ready the service for the next stage in its development.
About the RoleYou will: Manage the day-to-day operation of the complaints and FOI Teams, the records management team as well as the departmental secretariat and business support service, ensuring service standards are met.
Work with Corporate Resources DMT to review business support across the department including: Reviewing all complaints and information services to ensure the council is making best use of its available resources Reviewing business support activities to ensure that they are aligned with corporate and departmental objectives and make best use of the available technology Further developing the departments approach to service planning, risk and performance management in line with corporate guidelines to support the achievement of the organisations Strategic Plans Reviewing directorate support and producing proposals for improvements About YouTo apply for this post, you must have: Demonstrable experience of leading and managing a business support service in a diverse public sector organisation.
Demonstrable experience of advising on service planning and performance management processes which are aligned to the departments and council's strategic priorities Experience of finance/budgetary management.
Significant experience of strategic thinking and presenting and influencing at a senior level.
Successful track record of planning, managing and delivering programmes and/or projects, including continuous improvement, in time and on budget, securing organisational efficiencies where possible.
Working with local authority senior managers, Members or in a political environment.
Experience of leading service reviews and producing proposals for consultation.
You must also have an understanding of, and commitment to, equal opportunities, and the ability to apply this to all situations.
In addition, we expect you to share and will ask you to evidence when you have demonstrated them as part of the interview process.Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?We are keen to support employees to balance their working life with other commitments.
Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.
If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.
Every role within the Council has a defined working style which determines where they can work.
The worker category applicable to this post is detailed in the above advert.
You can find out more about our worker categories in the page on our career site.
For more information or an informal discussion, please contact:Lesley Woodward - Head of Business Support Services Email; section on our career site.We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Therefore, if you are interested, please submit your application as early as possible.If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: .By applying for this post, you agree to our