Head Of Business - Mercedes Benz of Loughborough
Competitive Salary + Bonus + Car + Employee Benefits
Full Time - Permanent We have a rare opportunity for a driven and experienced Head of Business in one of our prestigious Mercedes Benz sites based in Loughborough. Reporting into our Market Area Director, the successful candidate will be accountable for leading the business by maximising the centre's full potential on all revenue streams, being the leader in customer experience, and building strong and sustainable OEM relationships.
You will be a role model for your people who consistently demonstrate positive behaviours, building a culture and environment for your team to succeed, leveraging all knowledge and experience to have a successful impact on the business and wider Head of Business population.
What you'll do day to day Developing a strategy to increase revenue and profit in all areas of the business in accordance with the growth plan. Ensuring all management and employees are committed to customer satisfaction and process excellence. Controlling the site's cash flow, stocks, and assets to achieve a satisfactory return on investment. Formulating retailer policies in compliance with Legal and Brand Partner standards, establishing an efficient risk assessment/plan to pass internal/external audits first time every time. Leading your people by demonstrating key behaviours, holding those accountable to the company values, incorporating impactful and skilled monthly reviews, team briefs, and performance management practices. Helpful Skills and Qualifications Proven experience in a similar role, preferably working with a prestigious brand. Strong leadership capability, able to communicate a vision and gain buy-in and commitment from the team, strong at developing and coaching others and creating an empowering culture. Passion for the customer, and enjoy interacting with them one to one and ensuring an unforgettable experience. Curiosity, showing an interest in innovations in the external market and competitor landscape, having a passion for cars and learning more about the automotive industry. A Commercial mind-set, with an entrepreneurial spirit, owning and influencing your P&L, whilst understanding the constraints and requirements of a Plc Corporate environment. The ability to engage and build rapport with individuals at all levels, being able to influence others. A modern outlook, keeping up to date with modern technology, keeping abreast of changing consumer expectations. Possessing a full EU driving licence. What we can offer you 33 days' annual leave, including bank holidays, rising with length of service. Holiday buying scheme also available. Retail discounts that save you money every day. Gym discounts, cash healthcare plans, and a cycle-to-work scheme. Car discounts for new and used purchases and servicing. Flexible pension scheme to support your financial future. Family-friendly policies that help you spend more time with the people that matter. A wellbeing programme to support you and your family. Ongoing recognition from your peers and leadership team. A community volunteering day. Who we are Be part of something big Group 1 Automotive is on an exciting growth journey. We're the largest partner in the UK for Mercedes-Benz, Volkswagen, and Audi, and second largest for BMW & MINI.
Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
In return, we recognise that the success of our business is because of our fantastic people. Which is why we're committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits, and full support personally and professionally.
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