Head of Business DevelopmentDepartment: Business Development
Employment Type: Permanent - Full Time
Location: London, UK
Reporting To: Simon Ridge
Compensation: £90,000 - £95,000 / year
DescriptionWe are looking for a Head of Business Development to lead our team and support sales efforts aligned with our growth objectives. This includes acquiring new members, promoting product adoption to generate additional revenue, and supporting the development of the Member Success team and the wider organisation. The ideal candidate will focus on driving sales growth by leveraging market, industry, and economic opportunities in accordance with annual targets, budgets, and KPIs, while enhancing the fraud prevention value for our members. This senior role will provide strategic insight and direction for business development activities, including targeting key sectors, acquiring new partners, and facilitating product onboarding.
Responsibilities & AccountabilitiesWork with the Director of Sales & Marketing, team members and other departments to provide overall strategic direction for business development activity for Cifas, including new member acquisition, new product adoption and expansion into new sectors.Accountable for implementing a clear sector strategy of targeting key organisations within target sectors, working with onboarding and the marketing teams to execute this across our product portfolio.Coach and manage team members to drive income growth. Ensure an effective sales process is in place and team members generate and progress leads effectively.Work in collaboration with Marketing and Communications colleagues to develop and execute a lead-generation strategy designed to drive new business opportunities for Cifas through sector plans.Accountable for embedding a high-performance culture by driving sales targets; effectively setting stretch-targets and KPIs; regularly monitoring and reporting performance; supporting and directing activities to drive performance, as required.Responsible for producing regular sales forecast data using pipeline information, working in collaboration with our onboarding and finance teams to ensure continuous alignment and invoicing processes are reconciled.Accountable for management of prospect reporting and CRM systems to ensure sales opportunities are tracked and brought to fruition efficiently and in line with potential member needs.Working in collaboration with teams across Cifas to create, maintain, and continually develop an efficient sales and onboarding process, compliant with Cifas procedures, delivering on growth targets.Responsible for engaging industry networks to identify new prospects, new sectors, and new partners; collaborating with colleagues across Product Innovation and the Strategic Accounts team to deliver revenue growth.Lead a cohesive and effective Business Development team, with high morale, personal development opportunities, motivating team members to demonstrate behaviours consistent with Cifas values and behaviours, proactively pursuing opportunities to increase our revenue and consistently ensure targets for growth are met through effective coaching and performance management as required. Skills, Knowledge and ExpertiseTo be successful in this role, you will have:
Sales team management and experience of leading and developing a business development team.Sales and business development experience in terms of pipeline management.Proven track record of delivering income growth in a business development environment.Understanding of sales process and latest best practices.Understanding of different industry sectors in relation to the Economic Crime landscape.Excellent public speaking and presentation skills.Excellent questioning, listening and communication skills.Effective time management and prioritisation.Leadership, people management & strong relationship building skills. BenefitsIn return for helping us take the fight to fraud, all our employees receive an impressive benefit package, which includes:
Remote working with approximately 2 days a month in the London office.Generous annual leave allowance plus the bank holidays.Private healthcare.Excellent pension package through salary sacrifice.Personal and professional growth.Employee wellbeing services – Wellbeing hub access with resources to various online exercise content, meditation guides, sleep stories and yoga.We have introduced agile ways of working, allowing teams to decide how best they work, while ensuring regular opportunities to collaborate and innovate. We create an environment to help you to unleash your potential and perform the most rewarding work of your career, whilst keeping your wellbeing at the forefront with initiatives in place to promote the wellness of our people.
We are committed to building a diverse and inclusive culture and have dedicated inclusion champions across the business to celebrate and promote our uniqueness. We also have a dedicated team of volunteers looking for innovative ways to give back as part of our commitments under our Corporate Social Responsibility. We are delighted to be recognised in the 2021, 2022 and 2024 best companies to work for listings. We have also been awarded the Investors In People Gold accreditation.
If you are passionate about our purpose and would like an opportunity to make a valuable contribution to fraud prevention, we would like to hear from you.
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