Job summary Central Halifax PCN has itsdaily fresh challenges but also exciting opportunities.
Service users haveplenty of ups, downs and curveballs and we are looking for someone to help themon this journey.
An opportunity to do meaningful and rewarding work that makesa real difference to our clients lives and your career.
If you have excellentcommunication skills, with the ability to communicate in writing and verballyto a wide range of providers and users of the services, including patients;carers; voluntary; social; primary and secondary care providers please goahead and apply!
Main duties of the job Assisting the clinicians with their hospitalreferrals and other administration relating to patient care.Assisting the practice management team with orderingsupplies, liaising with vaccine manufacturers, taking minutes of practicemeetings.Assisting the digital scanning team with clinicalcorrespondence filing.Assisting the reception team at busy times witharriving patients, booking appointments for patients, retrieving paperwork forcollection.
Supporting the prescription clerk team with repeat prescriptionrequests.Assisting the medical records team with SubjectAccess Requests and preparing notes/reports for clinicians to process.Processing clinical results relating to breastscreening and cervical screening and other national screening programmes.Summarising medical records for newly registeredpatients (Read/Snomed codes).Summarising basic incoming clinical correspondence.Sorting clinical post and prioritising for GP interms of actions.
Signposting some post to others where instructed.Extracting information from clinical letters thatrequire coding and adding notes to as instructed by GP.Arranging appointments referrals tests and follow upappointments for patients.Preparing patients prior to seeing GP , briefhistory and basic readings in readiness for GP appointment.Dipping urine, taking blood pressure, ECGs, andphlebotomy.
About us Pennine GP Alliance is a member-led organisation made up of 19 GPpractices in Calderdale who form 5 Primary Care Networks (PCNs), collectivelyserving over 223,000 registered patients.We work extremely closely with general practice but also inpartnership with other local healthcare providers with a purpose to ensureviable GP services remain at the heart of local communities, providingsustainable and high-quality patient-focused healthcare.Join our team and experience a workplace that truly values growth,collaboration, and impact.
We take pride in fostering a supportive andinclusive environment where every team member is encouraged to listen, learn,and lead.
Together were dedicated to delivering better outcomes for GPpractices, and ultimately for the people of Calderdale.At our organisation, your professional growth matters we arecommitted to providing the resources and opportunities you need for continuousdevelopment, ensuring you thrive both in your role and your career.We look forward to receiving your application to join our team ofover 100 employees.
Job description Job responsibilities Completing basic (non-Opinion) forms and coreelements of some forms for the GP to approve and sign such as insurance forms,mortgage, benefit agency forms.Explaining treatment procedures to patients.Helping the GP liaise with outside agencies ,locating on call doctor for GP to arrange patient admission.Support the GP with immunisations/wound care.The GPA will work collaboratively with the generalpractice team to meet the needs of patients, following policy and procedures todeliver high quality patient care.To maintain up to date knowledge oflegislation, national and local policies and issues in relation to the specificclient group, mental health and community care delivery.To comply with the Professional Codes ofConduct and to be aware of changes in these.
To maintain up to date knowledgeof all relevant legislation and local policies and procedures implementingthis.
To ensure that all duties are carriedout to the highest standard and in accordance with currently qualityinitiatives within the work area.
To comply with all relevantorganisations policies, procedures, and guidelines, including those relating toEqual Opportunities, Health and Safety and Confidentiality of Information andto be aware of any changes in these.
To comply at all times with the PGPAs InformationGovernance related policies.
Staff are required to respect the confidentialityof information about staff, patients and PGPA business and in particular theconfidentiality and security of personal identifiable information in line withthe Data Protection Act.
All staff is responsible for ensuring that any datacreated by them is timely, comprehensive, accurate, and fit for the purposesfor which it is intended.ConfidentialityIn the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly confidential.Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Person Specification Other requirements Essential Flexibility to work outside core office hours.
Disclosure Barring Service (DBS) check.
Maintain confidentiality at all times.
Full UK driving licence.
Qualifications Essential Grade A-C in GCSE Maths and English, or equivalent Desirable Level 3 Diploma in Health and Social Care Care Certificate Skills Essential Excellent communication skills (written and oral).
Strong IT skills.
Clear, polite telephone manner.
Competent in the use of Office and Outlook, EMIS.
Effective time management (planning & organising) Ability to work as a team member and autonomously Good interpersonal skills.
Ability to follow clinical policy and procedure.
Experience Essential Experience of working in a healthcare setting.
Administrative experience and good organisational skills.
Desirable Experience of working with the general public.
Experience of working in a customer service role.