This job is with Reed Smith LLP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Description This exciting role will be delivering day-to-day transactional administration support primarily to the Firm's Human Resources department but also within the wider Global Solutions teams such as HR administration support.
Working within a shared services environment, under the supervision of the Global Solutions Operational Manager, the successful candidate will collaborate and support the HR team on the full employee life-cycle process from onboarding, references, maternity, leave of absence, data entry, secondments, and probation to off boarding.
The Firm Reed Smith is a global law firm with more than 1,700 lawyers in 30 offices throughout Europe, the Middle East, Asia and the United States.
Operating as one global partnership, we represent leading international businesses from FTSE 100 corporations to mid-market and emerging enterprises; advising clients on cross border transactions, international commercial disputes and regulation.
We specialise in industries including financial services, life sciences, health care, energy and natural resources, entertainment and media, shipping and real estate.
We all share a common culture, with core values supporting the firm's commitment to add value, achieve excellence, and promote professional development.
London is our largest office with approximately 700 people, including over 350 fee earners across the full range of commercial practice areas.
Consistent with the firm's strategy, the office has grown significantly over the past five years.
Key to this growth has been our ability to successfully integrate new hires into our business and give them a platform to flourish.
We place a huge significance on listening to our people and incorporating their ideas wherever possible.
Responsibilities Operate within a shared services environment Flexibility to learn new skills and work across multiple Global Solutions teams after the primary focus of supporting the HR Department Work to set deadlines, KPI's and SLA's ensuring any escalations are raised timely Completing all administration and tasks related to the joiner and leaver processes Completing all administration and tasks related to staff changes, including: paternity leave, maternity leave, secondment, sick leave and other absences, and change in job/department status Liaising with Payroll regarding all joiners, leavers and changes Liaising with HR Data Entry team regarding joiners, leavers and changes Ensuring that HR system, Holiday and Absence Tracking System and Firm's Intranet Directory are kept up to date and comply with data protection legislation Conducting monthly reporting tasks to maintain all Reed Smith HR systems and keeping key stakeholders up to date Maintaining up to date filing systems which comply with data protection legislation Regular attendance and participation at both one to one meetings and full team meetings as required Demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs Working as part of a team embracing operational excellence ways of working and best in class service delivery Support process improvement activities and share ideas of where we can streamline or make processes and procedures more efficient Key Skills, Attributes and Experience Experience and knowledge of working within a Shared Services environment would be advantageous but not essential Some administrative experience in a professional services firm is advantageous along with good organisational skills.
Good knowledge of Microsoft Office suite, particularly Word, PowerPoint and SharePoint.
Strong Microsoft excel skills Strong focus on customer service and responsiveness, including responding and solving problems effectively and in a timely manner to enquires.
An energetic, hands-on individual with a strong bias for action, someone who commits themselves fully to stretch goals, is receptive to ongoing coaching and development and who is dedicated to delivering outstanding results with a keen eye for accuracy A highly motivated team player who contributes to an atmosphere in which people work together to produce superior results Ability to solve problems in a creative manner, to grasp and apply new ideas.
Self-starter and initiative to manage priorities and meet deadlines.
Ability to manage multiple and competing demands.
Ability to act and work independently, able to handle interruptions, and manage multiple tasks and deadlines.
Excellent verbal and written communication and interpersonal skills Demands high standards of accuracy and attention to detail Positive 'Can Do' attitude Flexible and comfortable working in a fast-paced and stimulating environment Friendly and confident manner Patient and calm demeanour High levels of honesty & integrity At Reed Smith, we welcome direct applications either in response to one of our advertised vacancies or on a speculative basis.
Please click on the "Apply Now" button to submit your details and we will be in touch.
No search firms/agencies please.
Reed Smith's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, colour, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran's status, or any characteristic protected by law.
As a firm, we adhere to and promote equal employment opportunity for all.
We are committed to making all stages of our recruitment process accessible to candidates with disabilities or long-term health conditions.
If you have a disability or a long-term health condition and require adjustments to be made for you within the recruitment process, please contact a member of the Recruitment team.
For more information on our approach to diversity and inclusion please visit our website .