General Sales Manager Dealership Location: Stratstone Land Rover Birmingham North
Location: Birmingham, GB, B24 9NY
Company: Stratstone
Salary Range: £55,000 - £60,000 + Bonus
Overview of role Are you ready for the next step in your Automotive retail career?
We are looking for someone that has a desire to succeed, has outstanding communication and influencing skills and also possesses a proven track record of success in a similar role.
We love people who take real pride in the work they deliver.
Stratstone are committed to providing our customers with a premium level of service, –within this role you will play a critical part in marketing cars through attractive photos to engage our customers.
Duties, Responsibilities & Person Specification Why should you work for us?
We grow our own talent!
We provide you with all the training and development opportunities you will need to succeed.
Everyone is welcome!
We're committed to building a truly inclusive culture and diverse workforce.
We want you to be yourself at work – and thrive.
We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!)
great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
When we say we care about your wellbeing, we mean it.
You'll have access to mental health support, nutritional and financial advice, and a Digital GP.
We also have over 50 trained Mental Health First Aiders (and counting).
What you'll bring to the role: Sales management experience.
Experience developing sales individuals in a customer focussed environment.
Previous experience working for an automotive retailer.
Experience of working with similar profile brands.
Responsible for ensuring our customers receive an exceptional level of customer service promoting loyalty, retention and satisfaction of the brand and dealership.
Developing sales and marketing plans and budgets to achieve agreed financial, marketing and sales objectives including new cars, accessories, used cars, finance, overheads and all related items.
Provide coaching and training to sales people to improve their job performance, with particular emphasis on: customer satisfaction, prospecting and customer follow up, sales process, time management and product knowledge.
Achieving department profitability, finance and customer experience objectives.
Controlling and monitoring the Sales Executive prospect system ensuring that all information is being entered, updated and used effectively in line with brand and Stratstone requirements.
Promoting and nurturing a customer care culture delivering care levels consistent with the expectations of the manufacturer and Stratstone To monitor trade in the relevant markets and departmental performance, taking action as required.
Responsible for providing business reports to management.
Ensuring that within your area of operation all regulations and standards with regards to FCA are adhered to for both Finance & Insurance.
''Stratstone are an Equal Opportunity employer committed to diversity in the workplace.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
Stratstone is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities.
Please let us know if you need an accommodation at any point during the recruitment process."