About Arkell's Brewery: Arkell's Brewery is an independent family brewery founded in 1843.
We are proud of our heritage and passionate about producing high-quality real ales.
We own and operate a collection of charming and characterful pubs across Wiltshire, Gloucestershire, Oxfordshire, Berkshire and Hampshire, each with its own unique atmosphere and community.
About The White Hart: The White Hart is a beautiful and historic pub located in the heart of Whitchurch.
This popular pub boasts a loyal local following and attracts visitors from further afield with its delicious food, well-kept Arkell's beers, and warm, welcoming atmosphere.
The pub contains a total of 15 letting rooms, All the rooms at the White Hart have individual character offering a versatile amount of accommodation.
The Role: We are seeking an experienced and enthusiastic General Manager to lead the team at The White Hart.
As General Manager, you will be responsible for the day-to-day running of the pub, ensuring that our customers receive the highest standard of service and hospitality.
Key Responsibilities: Managing all aspects of the pub's operation, including: Financial performance: managing budgets, maximizing revenue and profitability Stock control: ordering, receiving, and managing stock levels Staff management: recruiting, training, and motivating your team Customer service: ensuring excellent customer service and building strong relationships with regulars Marketing and events: promoting the pub and organizing events to attract new customers Compliance: adhering to all relevant licensing laws and health and safety regulations Maintaining the pub's appearance: ensuring the pub is clean, well-maintained, and welcoming Building a strong team spirit and fostering a positive working environment Working closely with Arkell's Brewery to ensure the pub is meeting its full potential The Ideal Candidate: Proven experience as a successful General Manager or Assistant Manager in a busy pub environment A passion for delivering exceptional customer service Excellent communication, interpersonal, and leadership skills Strong financial and business acumen A genuine enthusiasm for real ale and pub culture A personal license holder Knowledge of food hygiene regulations Benefits: Competitive salary and benefits package Performance-related bonus Opportunity to live in provided accommodation Chance to be part of a well-respected, independent brewery with a strong family ethos Excellent training and development opportunities What Arkells Expect from their GMs.
At Arkell's, we believe in a hands-on approach to pub management.
We're looking for a General Manager who isn't afraid to roll up their sleeves and be involved in all aspects of the pub's operation.
This means: Leading by example: You'll be a visible presence in the pub, interacting with customers, supporting your team, and ensuring everything runs smoothly.
Taking ownership: You'll treat The White Hart as your own, taking pride in its success and taking responsibility for its performance.
Building relationships: You'll cultivate strong relationships with your staff, customers, and the local community, creating a welcoming and thriving pub environment.
We want someone who is passionate about the pub trade and dedicated to making The White Hart the best it can be.
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