General Manager

We're about much more than hospitality!
We're striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions.
Our team care for others, bring their best and help us move forward, whatever job they do.
Role OverviewOur General Managers will lead, guide and coach the brilliant team we have in our venues.
Working daily to offer support and guidance, and finding ways to make hospitality better for them.
Key ResponsibilitiesWork closely with the Operations Director and the wider Support Team to continually seek little improvements that make a big difference.Deliver exceptional guest service and ensure standards are always kept high.Manage the day-to-day operation of the venue.QualificationsSkill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
Compensation and BenefitsWe pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum.
Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
Our Commitment to YouWe make life better for our team by:
Offering great perks and benefits to be enjoyed by you and your family!Sharing our profits with you after 1 year of service.Giving you free meals, soft drinks and hot drinks on shift.Listening to our team via surveys and feedback sessions.Offering free wellbeing services and resources, for help whenever you need it.Creating great learning and development opportunities to support your career.
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