Job role: General ManagerLocation: Reading, Green ParkShift Pattern: Monday-FridaySalary: £55,000 per annumAre you a dynamic and personable manager with exceptional financial expertise?
If so, we want you to lead our contract catering operation!Houston & Hawkes have an exciting opportunity for an experienced General Manager to work at our prestigious contract in Reading area.If you're looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you!
We'll give you a place to grow and a career to be proud of.General Manager Duties: To plan, lead and execute the smooth delivery of all operations within the venue and ensure the highest levels of customer service at all timeResponsible for managing the daily operations of the restaurant, kitchen and hospitality onsiteHold daily briefings with team to engage them on key messages and encourage discussionMaking sure we are meeting the standards required by the clientTo ensure a 5* service is always deliveredMotivate and lead by example, ensuring you and your team have fun at work and are proud of your effortsSeek opportunities to exceed customer and client expectations and increase the turnoverTo assist as directed with all aspects of preparation and presentation of food to the company's standard and ensuring adherence to legislation including HACCPMonitor compliance with company and government regulations, regarding customer service, food preparation and serving, and building maintenance in the dining facilityResponsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation & till operationsTo assist the compilation and delivery of various management reports in Word, ExcelTo assist with the planning, organisation and delivery of events scheduled during the yearLook at up-selling opportunitiesDay to day management of the ordering process and stock controlWorking knowledge of HACCP & Health & Safety laws General Manager Requirements: Previous experience as General Manager within contract cateringOrganisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting prioritiesPositive attitude, professionalism and respect for othersHave the ability to display a real passion for food and customer serviceMust be able to work within a team and without supervisionAn excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our teamStrong leadership qualities and excellent communication skillsMust be computer literate and have experience in using excel spreadsheetsStrong financial understanding and demonstrable budgeting managementGood understanding of report writing and financial managementHave creativity and a flair for marketing General Manager Additional Benefits: Contributary pension schemeFree access to the company Employee Assistant ProgrammeLife assurance at two times salaryCompany events including all company Christmas partyRecognition schemes and people awardsFamily-friendly support, including enhanced maternity and paternity leave and adoption leaveDay off on your birthdayReferral bonusesTraining and development opportunities Who We Are:Houston & Hawkes is a young and dynamic independent caterer based in the South East.
We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company.
We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings.
We operate coffee bars, staff restaurants, and delis, tailored to our clients' hospitality and event needs.
Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth