Company DescriptionAs General Manager, you'll have the freedom to succeed to build a business to be proud of, whilst developing your team and creating a warm welcome for your customers.
From the moment you step through the door, you'll lead by example making sure our customers, and teams, have a great time.
Join us at Flaming Grill, where we're famous for flame grilled food and sizzling skillets.
We're all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks.
Additional InformationWe're all about rewarding our team's hard work, that's why…You'll receive a competitive salary, pension contribution as well as:The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.Free employee assistance program – mental health, well-being, financial, and legal support because you matter!Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
– so you can enjoy a weekend away without breaking the bank.Refer a friend – who do you know who could be interested in a new role?
When they are placed, you could earn up to £1,500 for referring them!Wagestream – access your wage before payday for when life happens.Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…Job DescriptionWe are seeking an experienced and visionary General Manager to join our dynamic team in Leicester, United Kingdom.
As the General Manager, you will be responsible for overseeing all aspects of our business operations, driving growth, and ensuring exceptional customer experiences.Collaborate with the business development manager and management team to develop and implement strategies for increasing sales and profitabilityLead by example, embodying our brand values and inspiring your team to deliver outstanding customer serviceRecruit, train, and develop a high-performing team, ensuring they have the knowledge and skills to exceed customer expectationsChampion brand standards and maintain a strong focus on customer and team safetyOversee day-to-day operations, maintaining very high standards and attention to detail in all aspects of the businessAnalyse financial data and manage P&L effectively to drive business successFoster a positive and inclusive work environment that promotes teamwork and individual growthIdentify and implement innovative solutions to improve operational efficiency and customer satisfactionEnsure compliance with all relevant regulations and company policiesBuild and maintain strong relationships with key stakeholders, including customers, suppliers, and community partners#LI-CY1QualificationsProven track record of success in a General Manager role, preferably in the hospitality, retail, or fast-paced service industryExceptional leadership and communication skills, with the ability to motivate and inspire teamsStrong business acumen and experience in P&L managementDemonstrated ability to drive sales growth and improve operational performanceExcellent problem-solving and decision-making skillsVery high standards and meticulous attention to detail in all aspects of business managementBachelor's degree in Business Administration or related field (preferred)Proficiency in business management software and toolsCustomer-focused mindset with a passion for delivering exceptional serviceAbility to thrive in a fast-paced, dynamic environmentEagerness to learn and adapt to new challengesResilient and goal-oriented approach to overcoming obstaclesStrong organisational skills and ability to manage multiple priorities effectively