Role: General Manager Location: Dyce Salary: competitive plus bonus My client is transforming workforce training across the world within the global energy sector and is a market leader provider of training, learning technology and simulation solutions. By using ground-breaking new technology, it delivers world-class, industry-focused training solutions enhancing performance enabling people and companies to work smarter, safer, and more efficiently.
Their world-class training is available via a range of delivery options, these include on-site training delivered on-demand anywhere in the world by their expert instructors or at one of their training centres located throughout the UK.
Role overview Working in a hands-on role, you will lead the operational and performance growth of their training divisions located in their state-of-the-art training centres in Scotland.
Duties and Responsibilities Be responsible for Direct P&L for the Company's financial performance and capital investments Introduce and maintain weekly/monthly KPI's to measure and report on business performance Understand the local market and training requirements Deliver sales and profit growth in line with business plans Lead purchase price reductions for local 3rd party suppliers Deliver cost of sales savings, through efficiency, trainer utilisation and cost control Reduce non-value-added activities through collective process mapping and project leading improvement activities Reduce administrative costs within the business by ensuring at source admin tasks – trainers inputting delegate information Build long term, trusting relationships with shareholders, business partners and authorities Understand course fill and full rates to drive profitability within the business unit Manage the introduction of new products to either reduce outsource or expand regional offering Provide account management for key accounts within region Manage the client and consumer experience within centres to maximise stickiness of returning delegates Use past course trends and future forecasting to ensure appropriate resource levels and course availability in order to maximise revenue streams, in conjunction with the Operations Planning Manager Understand the requirements of the Client, Customer and Consumer needs to ensure that Pre, On and Post course experience is World Class and demonstrate measures to track progress Support the business unit externally via optimum use of trainers ensuring World Class Status using demonstrable KPI's to track progress Be responsible for Direct P&L for the Company's financial performance and capital investments Ensure all activities comply with the requirements of the Company's and/or the Client's Safety Management System (SMS). Person Specification Significant experience in similar role with at least 5 years in senior management within Oil and Gas, Renewables or Commercial Training Management Training background desirable High level of commercial awareness with a focus on achieving results Experience of managing and coaching teams Excellent communication and interpersonal skills Driving Licence Other Requirements A strategic thinker with the ability to innovate and develop new approaches to the environment they operate in order to grow the business Demonstrates a clear commitment to providing first class customer care / services Highly organised / Meets deadlines Ability to remain calm and be assertive during busy periods or when dealing with challenging situations Discreet with the ability to maintain confidentiality