General Manager Designate - Future Ops Director £100 - £120,000

North West and Wales - Must be flexible to work in either of these locations.

My client is an established and financially stable leisure hospitality business with a great reputation and an exciting future.
They are looking ahead for this critical role.

They are seeking a General Manager Designate – Future Operations Director to join their team.
The successful candidate will work closely with the operations team to ensure the efficient and profitable running of the site/park.
This role involves improving site/park performance, maximizing sales and profit, and driving strategic initiatives for optimal operational efficiency.

This is a fantastic opportunity to enter the business, learn from the ground up, and grow into the Operations Director position.

Please note: Only candidates currently at the Operations Director level within a hospitality leadership role will be considered for this opportunity.
Key Responsibilities: Identify and implement opportunities to improve efficiency, minimise costs and maximise revenues.
Instil clear communication plans to successfully pass messages through the site in a timely and consistent manner.
Deal with all customer complaints within acceptable timescales and put plans in place to prevent a recurrence of the situation.
Use initiative and experience to make speedy and sound decisions.
Drive change with a positive attitude and create a focus and energy for people to follow.
Lead by example and promote a customer friendly environment within the site.
If you are interested in having a chat about this role, please forward updated CVs to Stuart Hills or call 0207 790 2666.

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