Full-Stack Engineer - Veterinary Care Startup Location: London Fields Company: Hello Vet At Hello Vet, we are on a mission to reinvent veterinary care for pets and the people who love them.
During our collective decades in the veterinary industry, we observed numerous pain points for both pet owners and veterinary professionals, ultimately concluding that through intentional design and innovations in technology, we could deliver a better experience.
Our first clinic successfully opened in London Fields in July and we have big plans for the future.
We're backed by investors who take a long term approach to growth, and 17 vets have put their savings behind our team's experience and vision, which will allow us to bring modern veterinary care to more practitioners and pet owners.
In a world where over 60% of vet clinics are now owned by large corporate groups, we want to offer an alternative.
We're proud to do things differently: we're the UK's first clinic designed to let you stay with your pets during procedures, including anaesthetic and recovery.
Our clients can message the same clinic team they will see in person, via Whatsapp, free of charge.
We deeply care about pricing transparency and exploring treatment options for any budget.
We designed veterinary care to fit into peoples busy lives, offering same & next day appointments, 7 days/week.
The role: We're looking for a Full-Stack Engineer to join small but mighty team of our Chief Veterinary Technology Officer (CVTO) and VP of Data and Engineering.
We are all extremely hands-on, and so you are.
You'll be reporting to the VP of Data and Engineering and take leadership of one of our main technology domains (DevOps, Backend, Frontend, Data & Analytics, AI) while being an active contributor to others.
While we have established foundations and solid software development processes - we need a person who is able to move forward and deliver reliable and high quality software without much oversight and mentoring.
This is an ideal role for someone who is a 'doer' and who wants to challenge themselves in a fast-paced environment and join a passionate, driven and fun team.
We expect you (and maybe your pet) to be on-site most of the time.
Key Responsibilities: Software Design and Development: Requirements gathering and software architecture/design, using Decision Records to document main design choices.
Creation of software systems for business workflows automation, running on the GCP and integrating with external SaaS tools (veterinary practice management, marketing, our own web apps).
Full-stack development of our client portal and internal productivity tools using React, Firebase and Chrome Extensions APIs.
Application of AI models and prompt engineering to help with mundane operational tasks and improve business performance and staff work satisfaction.
Data and Analytics pipelines development using BigQuery/SQL/dbt and Node.js for custom Fivetran connectors.
DevOps, Testing and SRE: Terraforming IaaS on GCP to make sure our cloud foundations are solid.
Development of CI/CD pipelines using Github Actions for controlled and staged delivery of everything you (and others) develop.
Planning and creation of observability infrastructure together with your code.
Testing.
Analytics and Reporting: Making sure there are analytics sinks provisioned for the software you develop, and there is a clear understanding of business impact measurement.
Integration of new data sources with our data warehouse, development of new analytical models and update of the old ones.
Creation of dashboards to visualise user journeys and business processes, exposing the operational indicators for informed decision making.
Cross Teams Collaboration: Working together with clinical operations and marketing teams, understand how business works and where your work sits within the broader business landscape.
What we are looking for: Platform: GCP / Terraform / Stackdriver Web: Webflow / React / Node.js Data: BigQuery / dbt ML/AI: Prompt engineering / ChatGPT Marketing: GTM / Customer.io / GA4 / Mixpanel Strong doer, executor.
Outstanding drive to results.
Ability to make things happen and a strong sense of ownership.
Consistently able to deliver on commitments.
Operates with urgency and pace without neglecting quality.
Enthusiastic team player who loves working collaboratively and builds positive relationships.
Earning trust of others, sincerely open-minded, valuing togetherness and curiosity.
Clear and confident communicator, able to share insights across teams and explain what's working, what isn't, and why.
Collaborative team player, with the ability to work cross-functionally Comfortable with ambiguity & calm under pressure in a fast-moving startup environment.
Right to work in the UK.
What We Offer: Competitive salary.
Share options in a stand-out startup.
A dynamic, high-growth startup environment where your work makes a real impact.
Opportunities to grow with the company as we expand across London and the UK.
Being part of a people (and animal)-first culture.
Dog-friendly London Fields office.
Regular company social events.
A purpose-driven, well-funded and growing business.
If you're an entrepreneurial, curious software engineer with a track record of building high quality complex software systems, and be part of a mission-driven company transforming veterinary care in the UK, we'd love to hear from you!