Description Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UKs leading fuel supplier.
We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and to deliver change through innovation.
Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate.
It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships.
Choose to work for Greenergy and youll join a dynamic and passionate team, who are constantly looking to grow and improve.
We are currently looking to recruit a Fuel Logistics Operator - Nights - based at our site in Tamworth.
This role will be working a 4 on 4 off, 12 hour shift pattern on nights including weekend working on a rota system.
Start and finish times are from 6pm to 6am but can vary dependent on the needs of the operation.
As a Fuel Logistics Operator you will ensure the highest levels of customer satisfaction are met ensuring all scheduled deliveries are completed in line with customer expectations.
Key Responsibilities Deliver the schedule, utilise resources efficiently and fulfil customer expectations Establish and develop good working relationships with all stakeholders, including Customers, Drivers, Transport Managers, Customer Care and third party contractors Ensure customer service is maximised and issues are dealt with to maintain high service levels communicating direct with customers as necessary.
To manage all driver operational / delivery related queries in a timely and professional manner Responsible for re-routing, scheduling, VOR and arranging deliveries accordingly Ordering of all fuel for loading through required systems To monitor haulier performance to ensure deliveries are made in line with agreements and escalate when necessary Ensuring all necessary information is fed back to relevant departments and colleagues Provide support to all customers as necessary Assist with event investigation and closeout for issues Be able to crisis manage by working closely with drivers and customers to minimise the impact to the business in the event of crossovers and spills Any other duties as required to ensure the smooth running of the operation.
Skills, Knowledge and Expertise Be able to prioritise, work well under pressure and communicate effectively Strong sense of Customer focus Strong UK geographical knowledge Good written and verbal skills Must be at intermediate level for all MS packages such as Excel, Word and Outlook Benefits Competitive compensation: Enjoy a competitive salary, complemented by a generous performance-related pay scheme that recognises your achievements.
Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
Enhanced holiday allowance: Enjoy 21 days of annual leave, including bank holidays.
Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
Employee discount platform: Access exclusive discounts through our employee discount platform.
Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.
Greenergy International are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff.
We believe that diversity and inclusion among our colleagues is critical to our success as a global company.
Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence.
We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.
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