Our Client, a Global PR and Advisory Firm based in London are looking for a Front of House Receptionist to join their team.
This role is 5 days week in the office.
Main Duties as Front of House Receptionist: Managing bookings: answering calls in a timely manner, booking appointments based on specified requirements, managing and coordinating the use of the 15 rooms in order to maximise the use of this resource Maintaining and organising the work area Providing refreshments (making teas and coffees as required) Clearing rooms, restocking minibars, washing cups and glasses, polishing glasses Ordering food and drink from suppliers (reconciling deliveries with orders) Morning set up of rooms (restocking mini-bar, fruit bowls, cups and saucers etc) Inspecting rooms and creating work orders for the cleaners and facilities department, following progress to completion in order to ensure that rooms are ready for guests Hours: To align with the current reception pattern this role can start between 5.30am and 6am leaving at 2.30pm or 3pm or can start later ie 11am to 8pm.
Profile: The preferred candidate will have the demonstrated ability to work with guests, exceed their expectations, take ownership over essential duties and will also have Front Desk experience.
The candidate should enjoy working with others and be able to maintain cooperation and teamwork within the department whilst also leading by example.
We're looking for a high energy, motivated individual who is looking for a position with responsibility.
This position could be a perfect opportunity for someone who is wishing to progress out of Hospitality, for instance, from doing room service at a 4 star plus hotel to working in a more corporate environment with the associated better hours/benefits that come with this.
As the 'business card' of the office it is essential that candidates are extremely polished in appearance and display professionalism, friendliness, sophistication and confidence.
This position would suit someone who enjoys a varied role and happily mucks in to get things done.
The candidate must have a very good eye for detail, impeccable standards and the initiative and proactive attitude to plan ahead.
Candidate requirements: Excellent communication skills (fluent English) Polished appearance Good organisational skills (the ability to manage several tasks at once) Outstanding attention to detail Familiar with reception/housekeeping practices and standards (hospitality and FOH experience) Flexible to company needs Experience gained in a hotel, working in a 4 star + hotel, spa or equivalent Benefits: Up to 37k annual salary Annual discretionary bonus Private medical care Pension 25 days holiday and the 3 days between Christmas and New year off Overtime pay