Front Of House Executive

Job Description Front of House Executive - St Albans We are working with an exciting and innovative veterinary specialist who offers an amazing 5* membership subscription.
If you are an animal lover with a passion for providing top-notch customer service, then read on because we're on the hunt for two Practice Hosts to join their amazing team in their newest veterinary clinic!
As a Practice Host, you'll greet clients, answer phones with a pleasant attitude, and schedule appointments with the speed of a cheetah.
You'll also assist their furry patients with check-ins and weigh-ins and make sure they feel as comfortable as a cat in a sunbeam.
What You'll Do: Be the Friendly Face: - Greet clients and their pets with a warm smile and cheerful attitude.
- Make everyone feel welcome and comfortable from the moment they walk through the door.
Client Communication Whiz: - Answer phone calls and respond to emails with professionalism and friendliness.
- Schedule appointments, send reminders, and manage their busy calendar.
- Provide clients with information about services, treatments, and products.
Pet Advocate: - Assist pet owners with bookings, ensuring all details are correct and up-to-date.