French Speaking Customer Advisor

Job Title: French Speaking Customer ServiceLocation: EdinburghSalary: 24,000-25,000 per yearEmployment Type: Full Time, PermanentAre you a skilled Customer Service Advisor seeking a new opportunity?
Do you thrive in a fast-paced and modern work environment?
Are you fluent in French?Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team.
The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.Key Responsibilities:- Management of current customer accounts- Handling a high volume of inbound phone calls- Building and maintaining relationships with carriers and customers- Providing exceptional customer service to clients and carriers- Resolving customer and carrier issues- Providing quotes, arranging bookings and taking payments- Demonstrating excellent multitasking skills and proficiency in computer software- Representing the company in a professional manner and serving as a role model to other employeesJob Requirements:- Excellent written and verbal communication skills- Adaptability to changes in the work environment- Accuracy and ability to produce high-quality work- Dependability- Strong problem-solving skills- Ability to work effectively in teams and be open to others' perspectives- Demonstrate respect for individuals with diverse cultural backgrounds- Strong decision-making abilities
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.