French And English Customer Care Full Time

Multilingual Customer Services - FRENCH up to £25K + benefits - Swansea area (hybrid)
We have an excellent opportunity to join this exciting multinational at the forefront of technology looking for a Customer Services Advisors.
You are required to speak fluent French and English, both to C1 level.

You will join their busy international team supporting EMEA customers via phone and email alongside some UK and international travel to specific events.

First point of contact for all EMEA customer enquiries
• Liaising with teams regionally and globally in relation to customer service issues,
providing advice, guidance, and support to both sales team and clients across the EMEA
Responding to customer requests in a timely manner via email or telephone.

Process payments over the telephone with customers.
Provide basic technical support and account administration across the EMEA region.
• Occasional travel to London Events to assist the Event Managers
Fluency in French and English is essential
Administration experience, Microsoft office knowledge
Available to work 3 days in office 2 from home
Available to reach their office in Llansamlet via car or public transport
Available to work full time and to start ASAP
Great telephone manner
Courteous and professional, thriving in a customer services environment
Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment agency for this vacancy.
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