Fraud Investigator

Job Title: Counter Fraud Handler
Location: Swansea (Hybrid: 3 days in office, 2 days home working)
About the Role: Are you a driven and detail-oriented professional with a background in motor claims?
We have exciting opportunities for Counter Fraud Handlers to join a leading specialist motor insurer in Swansea.
In this role, you'll work closely with a Claims Validation Unit Team Leader, investigating and resolving fraud claims while maintaining control of investigation and litigation costs.

Key Responsibilities: Conduct thorough investigations into fraud claims to achieve optimum outcomes.
Control investigation and litigation costs effectively.
Collaborate with internal teams and external partners to identify fraud indicators and trends.
Ensure compliance with pre and post-litigation procedures, regulatory requirements, and industry best practices.
What We're Looking For: Previous experience in a motor claims department, ideally with recent exposure to Personal Injury (PI), Credit Hire, or Fraud.
Strong decision-making and problem-solving skills with a logical and clear approach.
Commercial awareness to understand how internal and external factors affect business operations.
Knowledge of fraud indicators and experience with compliance and regulatory requirements.
What's on Offer: Comprehensive training and ongoing support.
Competitive salary with annual bonus opportunities.
Fantastic employee benefits.
Hybrid working model to support work-life balance.
Ready to make an impact in the fight against fraud?
Get in touch today for an informal chat about this exciting opportunity!