Join Our Team as a Franchise Business Manager at Oakhouse Foods Ltd!
About Oakhouse Foods Ltd: At Oakhouse Foods, were passionate about delivering delicious, nutritious meals directly to homes across the UK.
We pride ourselves on quality, convenience, and making a difference in our customers lives.
Join us and be a part of a forward-thinking company thats always looking ahead!
Location: Field-Based, supporting North sites (ideal location Birmingham/central to UK) Role Purpose: Were on the lookout for a dynamic and energetic Franchise Branch Manager.
In this role, youll be the driving force behind our networks performance, working hand-in-hand with site owners to educate, coach, and inspire them.
Your goal?
To turn every site into a shining example of excellence, boosting our operations and driving our revenue to new heights!
What You Will Be Doing: Frontline Support: Ensure our operations run smoothly by supporting stock, financial admin, and the roles of our telesales, pickers, and drivers.
Onboarding & Training: Welcome new site owners with thorough training and continuous onsite support.
Performance Analysis: Dive into data to track and enhance site performance, pinpointing key areas for improvement.
Coaching & Mentorship: Use insights to guide sites through performance monitoring and improvement plans.
Goal Setting: Help sites achieve greatness by breaking down big goals into manageable steps and tracking their progress.
Local Business Planning: Assist franchise partners with their business plans and local marketing efforts.
Incident Management: Be the hero in resolving network incidents swiftly and efficiently.
Compliance & Standards: Work with Health & Safety and Food Safety teams to ensure were always up to legal standards and brand guidelines.
Operational Excellence: Identify and resolve issues to maintain top-notch network operations.
Innovative Initiatives: Lead the roll-out of new programs through a mix of virtual training, classroom sessions, and onsite coaching.
Continuous Improvement: Feed insights back into the business and work on initiatives to enhance customer experience.
Performance Management: Address non-conformance and underperformance head-on to maintain high standards.
Commercial Acumen: Use your business savvy to make decisions that contribute to our overall success.
What You Will Need: Empathy & Listening: Understand and respond to the unique needs of each site.
Organization & Time Management: Juggle multiple priorities and manage your time like a pro.
Analytical Skills: Turn data into meaningful insights and actionable plans.
Inspiration & Support: Motivate site owners to overcome challenges and stay committed.
Reporting Skills: Create clear, well-structured reports that provide valuable insights.
Passion for People: Show genuine care for individuals and their success.
Franchise Experience: Understand the importance of brand consistency.
Full UK Driving Licence: Ready to hit the road and support our sites.
What Youll Get: Innovative Environment: Be part of a company that values creativity and fresh ideas.
Professional Growth: Opportunities for continuous learning and career development.
Collaborative Team: Work with a supportive, talented team thats dedicated to excellence.
Impactful Work: Play a crucial role in boosting our e-commerce revenue and enhancing the customer experience.
Competitive Salary: Enjoy a salary that reflects your skills and experience.
Ready to make a difference?
Join Oakhouse Foods and be a part of our exciting journey!
Apply now and be a part of our exciting journey!
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