Job Description We are seeking an enthusiastic and customer-focused Food and Beverage Team Member to join our dynamic team in Manchester.
As a vital part of our hospitality organisation, you will play a crucial role in ensuring exceptional guest experiences through high-quality food and beverage service.
Provide a warm and personalised welcome to all guests, creating a friendly and inviting atmosphere Maintain high standards of service, contributing to the attainment of the department's qualitative and quantitative targets Develop close relationships with guests to encourage loyalty and enhance guest satisfaction Assist in the preparation and service of food and beverages, ensuring presentation and quality meet our exacting standards Collaborate with kitchen staff to understand menu items and communicate special dietary requirements Maintain a clean and organised work environment, adhering to all health and safety regulations Handle cash and card transactions accurately and efficiently Respond promptly and professionally to guest inquiries and concerns Contribute to the overall success of the team by supporting colleagues and adapting to operational demands Qualifications Passion for hospitality and food and beverage service Previous experience in a similar food and beverage role is preferred Excellent communication and interpersonal skills Strong team player with a collaborative approach Detail-oriented with a keen eye for quality and presentation Flexible and adaptable, willing to meet the demands of a dynamic hospitality environment Basic knowledge of food safety practices Ability to work efficiently in a fast-paced setting Customer service-oriented with a friendly and enthusiastic demeanour Physical stamina to stand for extended periods and carry moderate loads Basic numeracy skills for handling financial transactions Willingness to learn and grow within the organisation Additional Information A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have: Free night stays in our UK hotels and 50% discount in any Accor Hotel Restaurant (T&C Applies) Discounted hotel rates all over the world in Accor Hotels Continuously learn and develop yourself with our Accor Academy Support your wellbeing in your professional and personal lives Grow your experience anywhere.
Explore limitless opportunities across 5000 Accor hotels in over 100 countries Participate actively in initiatives to build a more inclusive and sustainable world And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality