Role: Flexible Porter - Days and Nights (holiday cover) Location: Seaham Hall, County Durham Resort information: https://www.seaham-hall.co.uk/ Salary: £11.44 per hour Hours: Flexible to cover holidays for days and nights as required, will include weekends & bank holidays Relationships: General Manager, Operations Manager, House Manager, Reception team We are seeking to appoint a Flexible Porter to join our vibrant Front of House team in providing quality customer care for our guests.
The ideal person will be happy to cover holidays as required and be available to cover day shifts with hours of 9.30am to 6pm or night shifts with working hours of 10pm to 8am (if required a pattern of four on and four off).
** Full UK Driving license required ** Benefits In-house training will be provided as part of your induction Exciting opportunity to be a part of an award-winning business with many accolades including gold winner at the North East England Tourism Awards 2020, 2022, 2023 and 2024, Gold winner for Small Hotel at Visit England Awards 2022, and voted North of England Hotel of Year 2023 by Sunday Times Reward and recognition scheme, including Hospitality Rewards and B&Q discount card Inclusion in charity events and fundraising Workplace wellness programme Be part of our Sustainable Team scheme, prioritising people and planet Up to 20% team member discount off gift vouchers and spa experiences Work based pension scheme subject to criteria Uniform provided Free onsite parking Monthly and annual team incentives and reward schemes including employee of the month and a share of service charge approx.
£2k a year for full time employees We work with Wagestream on a number of employee benefits The ideal candidate Previous hospitality experience required - minimum x1 year Basic computer knowledge required Due to car insurance purposes, the successful candidate must be over the age of 25 to valet park cars Excellent customer service and communication skills Attention to detail to ensure the 5-star standard of service is delivered Ability to effectively interact with management, staff and guests in a professional manner Be a team player as well as an individual worker, being comfortable with lone-working and shift-based rota work Full training will be provided across both roles To be well presented and represent a high standard of competence at all times Must have transport due to location Fluent and clear spoken English with good written English and an excellent telephone manner If you're ready for the challenge and have the skills, talent and experience then we want to hear from you today!