Fleet Coordinator

Office based Hours: 8.30-5.30pm Mon- Friday & a Saturday on a rota basis x 2 a month from 8-12 noon Our client is seeking a detail-oriented administrator who enjoys a busy pace of work and delighting customers.
Ideally, we are seeking a candidate with previous experience of working on a service desk for a motor dealer, or a transport supervisor/manager.
We are also open to workshop controllers who have worked within a dealer network.
Your role: • Booking and scheduling servicing, MOT's, PMI's and other general maintenance for customers • Liaising with our technicians and external garages • Liaising with customers for drop off / pick up • Managing breakdowns for customers • Customer Onboarding: Arrange terms and conditions for new clients.
• Documentation & Compliance: Gather 3rd party insurance and compliance documentation as needed • Record-Keeping: File remittance advice notes and maintain organised records The person: • Relevant experience in similar role • Excellent communication and interpersonal skills • Organisational skills • IT literate, confident using MS Office and the ability to learn new systems • Time management skills and the ability to prioritise their workload effectively • Customer service skills • Problem-solving skills and the ability to come up with creative solutions to issues • Able to work with a team, take direction from others and collaborate effectively