First Line Manager

Pertemps are currently on behalf of our Client for an experienced FLM.
The position is based at The Range, Stafford ST18 9AR.
Reporting into Shift Manager.
Salary £29k, temp to perm after 12 weeks.
As a FLM you will: Support the Shift Manager to achieve an efficient and effective operation, meeting goals and objectives.
Work for continuous improvement in line with H&S guidelines and site procedures and processes.
Plan, manage and adjust staffing levels to meet operational requirements.
Direct the daily activity to ensure a safe, secure, clean and fair work environment for team members.
Facilitate effective communication and relationships both inter-shift and with other departmental functions.
Reduce costs by effective management of hours and work at all times.
Maintain personal hygiene and appearance at a professional and acceptable standard at all times.
Ensure effective control of MHE usage to minimize damage, providing evidence of spot checks.
Ensure compliance with Standard Operating Procedures (SOPs) in ecommerce.
Work in collaboration with other DHL sites to maximize efficiencies and best practices.
Ensure company policies are communicated, applied, and enforced.
Organize and lead the focus on improved productivity levels using coaching and mentoring skills.
Contribute to the site continuous improvement agenda.
The ideal FLM will have the following skills and experience: Experience of management at a senior level.
Experience of PI and CI methodologies.
Understanding of best practices.
Ability to prepare KPI reports, ensuring accurate reporting to the Contract General Manager.
Team Management in ecommerce.
Trained in all First Choice Methodology.
Experience in staff management from discipline and performance measures to coordinating workload and hygiene.
Warehouse experience preferred.
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