Financial Customer Support Officer

Job Title : Financial Customer Support Officer Salary : £27,000 - £30,000 DOE Location : Hybrid (2 days WFH 3 days on site) About the Role We're looking for a Financial Customer Support Officer to join a fast-growing, innovative company in the financial services sector.
In this role, you'll support customers by providing excellent assistance through phone and email.
This role requires empathy, efficiency, and strong communication skills as you help customers with their applications and financial queries.
Key Responsibilities Serve as the initial point of contact for customer queries, delivering top-tier service.
Establish rapport and assess customers' financial details.
Customise responses to meet each customer's unique needs.
Perks & Benefits Career Growth : Opportunities to advance into senior roles or explore other areas.
Exciting Events : Frequent company events Vibrant Culture : Join a collaborative, energetic, and rewarding work environment.
If you have a passion for customer service and a desire to grow within an ambitious company, we'd love to hear from you!