Division / Department - Criminal Justice
Grade - Grade 9
Status - Full Time and Part Time Available
Contract Type - Fixed Term Contract
Salary Grade Range - £29,649 - £32,247
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Brighton, John Street
The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time. The Role & Key Responsibilities From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.
The File Support Supervisor will be part of the File Support Team and will be accountable for the delivery of a specialist file build service that provides quality, first-line help to support the delivery of operational and local policing.
In this role you will supervise the File Support Assistants, ensuring that files are built according to the current Director General (DG) standards and that they deliver high quality evidential files to the Crown Prosecution Service.
You will also provide guidance, feedback and direction to the OIC and their supervisor, recognising good practice or development and assess the timescales for all files, allocate to staff taking account of their experience / workload and monitor timeliness so that the best results can be obtained from limited resources.
The role expects you to maintain pro-active management of staff to minimise abstractions, identify welfare needs, carry out Focus reviews and appraisals within force guidelines, identify training needs and to provide mentoring for new staff, thereby ensuring the best use of resources.
As a File Support Supervisor your duties will also include:
To collate and disseminate management information on unit performance. Identify and disseminate good practice in relation to file build and disclosure management. Partnership working and representing the File Support Team in meetings and interactions with internal departments, and external partner agencies. To be a point of contact for offering advice regarding Case File and disclosure management across the Force. Skills & Experience We are seeking individuals with the following skills, knowledge and/or experience:
Working knowledge of Niche CSM Educated to GCSE level Maths and English or equivalent level experience Good working knowledge of Criminal Justice and experience at supervisory level, specifically in relation to case file to current DG (Director General) standards and disclosure management. Proven ability to effectively performance manage staff and to deliver feedback and motivate/direct staff. Excellent organisational skills with the ability to continually prioritise workloads, work to strict timescales and prioritise critical decisions. Proven ability to accurately review and assess information from a variety of sources in a timely manner. Problem solving - Ability to problem solve in a fast-paced environment, connecting the links to other business areas / issues. Ability to diagnose the cause, propose options for resolution and proactively deliver the solution themselves or through others. Communication – confident communicator with an ability to engage quickly and build effective working relationships with a diverse range of stakeholders. Ability to competently contract, influence and articulate options to all levels. Proven experience of working in a security conscious environment with confidential material alongside an understanding of handling sensitive material. Proven ability to appropriately manage sensitive and confidential information. Good IT literacy - ability to do basic analysis of trends in data reporting to be able to produce clear summaries, and present accurate data, requiring a keen eye for detail. Accurate typing skills and attention to detail Sound understanding of the Police Service and the context in which it operates. Why Work With Us? Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working.
We take pride in looking after our people and offer a variety of benefits;
career progression contributory pension scheme (LGPS) generous annual leave allowance discounts for everyday spend on-site gyms and a range of sports clubs generous and supportive parental leave financial and mental wellbeing guidance and support discounted contributory healthcare scheme This role can be performed using hybrid working, working from the office and other locations including home.
You will need to commit to be based in the office for the initial training (training period will depend on your experience).
Diversity Statement We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.
We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.
We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities.
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