Field Service Account Executive

Details of the offer

0, a top-tier Employer of Record (EOR) and Agent of Record (AOR) provider, empowers businesses and independent contractors worldwide.
With a vast global presence, we operate in over 40 countries across the Americas, EMEA, and Asia-Pacific, serving two core client channels: Market Makers in talent and Independent Contractors.
We're now offering an exciting opportunity for an Account Manager to join the Client Services team on a fixed term contract for 12 months.

What will you be doing as Account Manager?
The Client Services Account Manager is tasked with achieving company objectives for client retention and satisfaction.
Serving as the escalation point for senior management, they handle high-level inquiries, coordinate responses, and measure improvements in client services.

Additionally, they actively contribute to business strategy development, providing consultation to owners and principals, and collaborate with leaders across multiple departments for effective coordination and support.

Client Relationship Management:
0 relationship for improved sales, efficiency, and financial performance.
Client Support Services:
Handle service calls and inquiries from owners, principals, and managers personally.
Serve as a subject matter expert for the department and coordinate with leads to address field issues and client service needs.
Monitor client satisfaction, conduct surveys, and engage in initiatives to improve services and delivery processes.

Provide up-to-date market intelligence to aid clients in growth planning.

Consulting and Strategic Contributions:
Maintain regular communication with clients, making field visits as needed to observe operations and identify opportunities.
Advise and assist clients in improving service delivery, sales efforts, and profitability.
Identify and communicate opportunities for service expansion and improvement.

What experience will help you to thrive as Account Manager?

Ability to take charge, prioritise, and manage multiple people and projects independently.
Practical knowledge of staffing business operations and management.

In return for joining us as an Account Manager
~ Salary up to £40,000, depending on experience
~25 days annual leave, plus bank holidays
~Access to free Financial Advice including Mortgages, and Savings
~ Perkbox employee discounts
If your application is successful, Vicky from our talent team will reach out to you within three working days to guide you through the next steps.

Should you have any questions, please feel free to reach out to Vicky from the Talent Team on 07787 412090.


Nominal Salary: To be agreed

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