Field Collections Officer

Field Collections Officer.
Remote based.
Nationwide opportunities.
£29,000 basic + Car Allowance + Bonus + Exceptional benefits package.
A global Energy company that will offer exceptional training and career opportunities.
Are you an experienced negotiator?
Someone with excellent listening skills and natural empathy.
As a Field Collections Officer, your primary responsibility is to ensure ongoing client relationships.
You'll be responsible for: Face-to-face client engagement: Visiting client premises to discuss and resolve outstanding debts.
Debt recovery: Making collection calls, negotiating payment plans, and executing warrants when necessary.
Data gathering: Collecting essential customer data, including meter reads and vulnerability assessments.
Relationship building: Developing strong relationships with clients and colleagues.
To be successful in this role, you will need: At least 2 years of experience in a similar field-based role.
Must have worked in payment collections Strong negotiation and problem-solving skills.
Excellent communication and interpersonal skills.