ROLE OVERVIEW As the Experience Designer at GRIDSERVE, you will be a talented and passionate UX/UI Designer able to craft intuitive and visually compelling user experiences for GRIDSERVE's digital products.
This role is key to ensuring our solutions meet customer needs, enhance user satisfaction, and align with our commitment to innovation and sustainability.
This role requires a sharp focus on digital innovation while ensuring that the integration between digital and physical touchpoints is seamless and impactful.
You will be embedded in cross-functional tribes, collaborating with product managers and developers to bring our holistic customer experience vision to life.
MAIN RESPONSIBILITIES Design & Prototyping: Create wireframes, prototypes, and high-fidelity designs for web and mobile applications, ensuring a seamless and user-friendly experience.
User Research: working with our researcher, conduct user research, interviews, and usability testing to understand customer behaviour and pain points.
Collaborate Across Teams: Work closely with product managers, developers, and stakeholders to translate business requirements into user-centric designs.
Visual Design: Develop cohesive design systems, including typography, colour schemes, and icons, that align with GRIDSERVE's brand guidelines.
Iteration & Feedback: Use data-driven insights and feedback to iterate and improve designs continually.
Accessibility & Standards: Ensure designs comply with accessibility standards (e.g., WCAG) and best practices for responsive design.
Required Skills and Abilities Experience & Expertise: in UX/UI design, preferably within a digital-first or product-centric environment.
Educational Background: A degree or professional qualification in UX design, human-computer interaction, or a related digital field.
Portfolio: A robust portfolio that showcases digital-first UX projects, demonstrating design thinking and measurable impact.
Tool Proficiency: Mastery of design and prototyping tools such as Figma, Sketch, Adobe XD, or similar.
Familiarity with motion design and interactive prototyping is a plus.
Research Skills: Proven ability to conduct and synthesise user research, including remote usability tests, A/B testing, and data analysis.
Digital Analytics Familiarity: Experience working with digital analytics tools to extract user insights and inform design decisions.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex digital concepts to both technical and non-technical audiences.
Problem-Solving: Strong analytical thinking and problem-solving abilities, with a keen eye for detail and a passion for creating intuitive digital interfaces.
EV & Sustainability Passion: Enthusiasm for electric vehicles, clean energy, and sustainable innovation. Benefits Competitive salary.
Opportunity to shape the future of EV charging and sustainable mobility.
Work with a dynamic and innovative team.
Flexible and remote work environment.
Professional development opportunities.
Contributing to a greener and more sustainable future and working towards moving the needle on climate change