Estates Coordiantor

Job summary Supporting the Senior Estates Manager, the purpose of this role is to ensure that local site servicesmeet the needs of colleagues, patients, and visitors within NHS Property Services premises inaccordance with policies and procedures, legislation, and statutory requirements.The Estates Coordinator will be responsible for the co-ordination of in-house/outsourced services ina facilities service provision across a portfolio of properties.
Main duties of the job Planning and co-ordination of activities in a portfolio of properties including managing tenantliaison, chair meetings, briefings, or training sessions.
Reviewing actions and ensure timelyupdates are provided to customers on any issues.
* Respond appropriately to issues as they arise, ensuring work is delivered within agreed ServiceLevel Agreements (SLAs)* Manage a selection of contracted services in the assigned portfolio and ensuring thatcontractors work in accordance with NHSPS SLA's and policies and procedures.
* To co-ordinate a program of regular inspections and checks with service teams and contractorsto include building audits and compliance activities.
Produce reports and ensure any actions areidentified and risks are mitigated* Responsible for the management of security issues across the sites, including reporting andinvestigation of incidents, security audits, plan developing, implementing and reporting on actionplans resulting from audits.
* To identify risks and take the necessary actions and reporting through appropriate mechanisms About us We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England.
Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS.
Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management.
We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.
Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Job description Job responsibilities We have a fantastic opportunity for an Estates Coordinator to join our team based in Crowborough.
The salary is starting from £30,000 plus £3,000 car allowance.
The hours of this role are Monday to Friday 08:00 - 16:30 or 09:00 - 17:30 this will include flexible working.
This is a 6 Month Fixed Term Contract working hours per week.
This role is a hybrid role looking after 11 sites in covering Crowborough, Heathfield, Eastbourne, Hastings, Hailsham.
A driving licence will be required for this role.
About the role: Supporting the Senior Estates Manager, the purpose of this role is to ensure that local site services meet the needs of colleagues, patients, and visitors within NHS Property Services premises in accordance with policies and procedures, legislation, and statutory requirements.
The Estates Coordinator will be responsible for the planning and co-ordination of activities in a portfolio of properties including managing tenant liaison, chair meetings, briefings, or training sessions.
Reviewing actions and ensure timely updates are provided to customers on any issues.
We're looking for good customer service and good rapport building with customers as the estates coordinator position is the first point of contact for people onsite, being able to speak confidently to our customers & contractors, all while keeping the customer at the heart of every decision.
What you will bring to the role: Knowledge of FM building compliance, Healthcare cleanliness standards Knowledge of achieving service delivery KPIs and associated targetsBroad FM and Property experienceExperience of Health and Safety Management and associated safe systems of workIOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.
What we can offer you: We understand how important life is outside of work so, as well as a competitive salary we will also offer: 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
Company-wide Colleague Referral Scheme SMART Pension contribution into which the company will contribute up to 6% A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion We are an organisation with a passion for giving back.
Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050.
We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent team at to find out more.
Person Specification Qualifications Essential IOSH Managing Safely or relevant qualification in Facilities Management, Property Management or equivalent proven experience.
Experience Essential Broad FM and Property experience * Experience of Health and Safety Management and associated safe systems of work * Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines * Demonstrable experience in dealing with Customers, Partners and the public and dealing with sensitive and confidential information * Experience of working with budgets * Experience of supplier management and dealing with challenging situations * Management and co-ordination of onsite contractor and suppliers (Pre, during & post working activities)