Enforcement Support Officer

we require an additional SO1 support enforcement officer.
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The role requires debt collection, telephone calls.
Debtor case management, processing of card transactions, other back office work, reporting to line management.
ideally we require someone who has knowledge of academy systems, enterprise infowork.
debt recovery OneStep system, AIM payment portal processing systems.
Has experience working in debt recovery industry, ideally someone with some form of knowledge of the taking control of goods regulations 2014. who has call handling skills and can manage difficult call content and manage conflict well.
is also able to work later shift pattern up to 7pm RQ1411960 Enforcement Support Officer Enforcement Support Officer Enforcement Support Officer Enforcement Support Officer TPBN1_UKTJ