End User Support Specialist

***End User Support Specialist - Maidstone UK – Onsite - Contract****** One of our international clients is looking End User Support Specialist in Maidstone UK.

Role : End User Support Specialist
Location : Onsite
Start : ASAP
End: 6 months contract (Extendable)
Capacity: 5 days/week
Language: English.

Responsibilities: Experience working in a Microsoft Windows environment, Configuration Manager, Intune, Azure AD, M365, Autopilot, and Desktop Analytics.
Expertise with Incident Management, Request Fulfilment, Knowledge Management, or Service Level Management.
Manage Helpdesk support requests through the ticketing system (ServiceNow) Provide technical troubleshooting expertise to resolve various hardware and software upgrades, repairs, and support.
Can assist in New Hire Onboarding Process: Equipment Deploys, Account Creation, Imaging, Setup, and Training Also, can assist in creating and maintaining documentation on Helpdesk policies and user support Bachelor's degree in computer science or related field of study; Experience may substitute for the Degree.
Certifications: CompTIA A+, Microsoft Certified Profession (MCP), ServiceNow Foundational (ITSM), Microsoft AZ-900 and ITIL Foundations are also an asset For further details, please apply on the job post with your most update CV or email me on