Castles & Coasts Housing Association (CCHA) is currently looking to recruit a permanent, full time (36.25 hours per week), Empty Property Manager, based in Workington with a salary of £41,027- £45,262 per annum.If you are looking for an exciting new challenge, we have a brilliant opportunity for you to make a difference by managing CCHA's empty property process.This role is key to our commitment to deliver first class services to our residents.
We are looking for an exceptional individual, who is passionate about delivering high quality services and driving a culture of excellent performance.As Empty Property Manager, you will be responsible for managing the Association's empty property process, from the point of notice, through the repairs process and up to the point of letting.
You will ensure the effective management of the process, working closely with the maintenance and housing teams, identifying areas for efficiency, implementing dynamic and tailored solutions and leading a cohesive approach across the different teams.You will be instrumental in leading the delivery of the entire empty property management process, to ensure that a high quality and value for money service is delivered, which meets the needs and expectations of our residents and is aligned to the most up to date legislative and regulatory requirements.
The key purpose of this role is to minimise void rent loss for CCHA, whilst ensuring an excellent customer journey experience.You will be a dynamic, innovative and driven leader, with experience of designing and delivering high performing services, preferably working within a voids/maintenance environment.
You will demonstrate a strong collaborative leadership style, with the ability to build effective relationships, both internally and externally.
You will also have a thorough understanding of change management and experience of implementing continuous improvement.You can find more information on this role by downloading the document below. If you are looking to make a real difference to the service we provide to our residents, please click the "Apply Now" button on this website. If you are looking to make a real difference to the service we provide to our residents, then please click the apply now button. Closing date for applications: Friday 17th January 2025Interviews to be held: Friday 24th January 2025