About InGo InGo is a B2B enterprise referral platform serving leading companies such as Atlassian, Informa Exhibitions, and TED Conferences.
We are at a pivotal moment of growth: Our customers are thrilled to have InGo and are expanding Our product delivers the best ROI in marketing technology beating traditional channels such as online advertising and making it easy to demonstrate value quickly InGo's software solution boasts unparalleled functionality and we are continuing to invest in our product heavily With this solid foundation in place, we are looking for a new Account Manager team to help us renew and expand our existing customers to achieve even faster growth.
Job Title: Account Manager Location : United Kingdom (London preferred) Job Description As an Account Manager at InGo, you will be responsible for developing strong and lasting relationships with customers.
You will help InGo's customers implement best practices to grow their audiences and improve engagement with their events, content and brand.
You will take over an existing book of business of accounts and will be principally responsible for renewal and expansion.
This role is perfect for someone who is driven by building relationships, delivering value, doing sales and a team player!
What you'll do: Manage and grow a $1M+ territory with 50+ accounts of existing customers Create account plans to retain existing ARR and identify new growth opportunities Tackle churn identifying underperforming accounts early and correcting underlying issues Develop strong relationships with existing customers and a comprehensive understanding of customers' key business drivers and needs Maintain a deep understanding of InGo products to ensure customers are using the product successfully and inform them about new functionality What you have: 2+ years proven track record as an account manager in B2B SaaS Demonstrated ability to manage and grow accounts Proven track record of meeting or exceeding revenue goals Exceptional storytelling & active listening skills Understand the expansion journey from unaware to consideration to decision Understand the renewal journey from new account to value seen to renewal/upsell Eagerness to win, learn and improve as a team Excellent forecasting and planning, reporting, and communication skill Self-starter who is able to navigate renewal and upsell process with guidance and support but not micromanagement Ability to prioritize and work in a dynamic, fast-changing entrepreneurial environment What we offer: Competitive salary Remote full-time work (offices in Washington DC and London) Open and flexible leave Constant intellectual stimulation and fast-track advancement opportunity Encouragement to present your own initiatives and ideas Opportunity to work in a fast-paced environment in a market-leader SaaS company