Role Overview: Jarrang is looking for a dedicated Email Operations Executive to join our Client Services team, on a hybrid working model with three days from our Cornwall office.
If you're a detail-oriented individual with a knack for project management and client communication, we want to hear from you!
Our ideal candidate will have a strong background in project management, preferably in a marketing agency environment, with a passion for delivering exceptional client service.
Working in the Client Services Team, and working alongside the Design & Development Team, this role is a pivotal part of our service delivery strategy.
Accountable for: - Campaign Management - Quality Control - Reporting & Analysis - Proactive Monitoring Tasks Key Responsibilities: Project Management: - Brief and manage effective email marketing campaigns based on client requirements - Coordinate project production within specified timeframes and budgets while maintaining quality standards - Proofread email campaigns to ensure accuracy and quality - Track time and be accountable for completing tasks on schedule Client Communication: - Build and maintain effective client relationships - Provide support and guidance to clients - Working within the Client Services team to develop tailored email marketing solutions based on client needs Team Collaboration: - Work alongside the Email Designers & Developers to deliver high-quality campaigns - Participate in team meetings and client planning sessions - Support the wider Client Services team as needed Requirement and Skills - Ideal Candidate: - Minimum of 2 years in a similar role, preferably within a marketing agency setting - Experience with email marketing platforms and tools - Knowledge of email marketing best practices and industry trends - Excellent attention to detail - Proven project management skills, including multitasking and meeting deadlines.
- Ability to remain composed and organised under pressure - Proficiency in Excel/Google Sheets for data management - Interest in customer service, data analysis, and problem-solving - Strong organisational skills and the ability to manage multiple tasks simultaneously, whilst working to deadlines - Excellent verbal and written communication skills - Copywriting or proofreading experience - Working knowledge of Google Analytics and Looker Studio - While a degree is desirable, we prioritise proven experience in the selection process What We Offer: - Competitive salary (£24k - £26k) - negotiable based on experience.
- Target related bonus - negotiable based on experience - 25 days' holiday, plus additional days based on tenure (plus public holidays) - Comprehensive benefits package, including private medical insurance, life insurance, critical illness cover, and income protection insurance - Opportunity to collaborate with National and International brands - Work with a team of creative, experienced and driven professionals - Opportunities for personal and professional development - Hybrid working model with three days in the office (Falmouth, UK) If you are an ambitious professional with a passion for doing a great job and a desire to make a significant impact in the world of email marketing, we would love to hear from you.
Deadline for Applications: 30th November, 2024 Jarrang is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.