Job summary
We require 2 parttime / 1 Full time medical receptionist to join our friendly team.
The successful applicantmust be computer literate, have good communication skills and be able to workunder pressure.
Hours of workrequired: Monday-Friday
Main duties of the job
Theduties and responsibilities to be undertaken by members of the practiceadministration team may include any or all of the items in the followinglist.
Duties may be varied from time totime under the direction of the senior receptionist/practice manager, dependenton current and evolving practice workload and staffing levels
Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
About us
We are a large busy Practice based in the Cutgate area of Rochdale.
We have 8 GPs, 2 ANP, 1 Pharmacist, 4 Practice Nurses and a Healthcare Assistant, working alongside a large team of administration staff.
Job description Job responsibilities
Thepurpose of the role is to:
Offergeneral assistance to the practice team and project a positive and friendlyimage to patients and other visitors, either in person or via the telephone
Receive,assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way
Undertakea variety of administrative duties to assist in the smooth running of the practiceincluding the provision of clerical support to clinical staff and other membersof the practice team
Facilitateeffective communication between patients, members the primary health care team,secondary care and other associated healthcare agencies
Job description
Job responsibilities
Thepurpose of the role is to:
Offergeneral assistance to the practice team and project a positive and friendlyimage to patients and other visitors, either in person or via the telephone
Receive,assist and direct patients in accessing the appropriate service or healthcareprofessional in a courteous, efficient and effective way
Undertakea variety of administrative duties to assist in the smooth running of the practiceincluding the provision of clerical support to clinical staff and other membersof the practice team
Facilitateeffective communication between patients, members the primary health care team,secondary care and other associated healthcare agencies
Person Specification Qualifications Essential A good level of General Education Computer Literate Customer Care Experience Desirable A good level of General Education Computer Literate Customer Care Experience
Person Specification
Qualifications Essential A good level of General Education Computer Literate Customer Care Experience Desirable A good level of General Education Computer Literate Customer Care Experience Employer details Employer name
Edenfield Road Surgery
Address
Cutgate Precinct
Edenfield Rd
Rochdale
Lancashire
OL11 5AQ
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