Job Title: Ecommerce Stock Control SupervisorSalary: Competitive + Benefits + Bonus Job Type: Full TimeWe have an exciting opportunity to join the Stock Control team at the Multi-Channel Fulfilment Centre in Northampton.
We are seeking a Stock Control Supervisor for the AM shift (6am-2pm) to oversee tasks such as perpetual inventory control (PI), goods in deliveries, and customer returns.
Join us and be part of a dynamic team managing all stock-related operations.Key Responsibilities:Manage resources accordingly to meet the demands of the workload across designated areas of the operation.
Identify shortfalls that may require additional labour as well as identifying opportunities for efficiency and cost reductions.Ensure department systems & spreadsheets are updated accurately in accordance with process and always in a timely manner.PI count cycle is completed within the agreed timeline and where necessary discrepancies are investigated and resolved appropriately within the agreed SLA.Returned orders to be processed within a timely manner of receipt including putting back to stock to optimise availability and any discrepancies reported and challenged through the appropriate channel, Customer Service, 3PL etcDirect deliveries into the MCFC to be processed in line with process including full checks against PO, accuracy of booking in and putaway in a timely manner to achieve highest levels of availability for new orders.
Identify opportunities for improvements across the MCFC operations with a specific focus on operational layout, stock related process, warehouse and customer return damages that results in cost reductions, improvements in colleague engagement and safety and customer satisfaction.Develop a highly motivated team of potential leaders by encouraging open communication and holding regular briefing sessions and chairing minuted operational meetings as required.Able to confidently communicate across all levels including key external relationshipsPC literate.Adaptable, organised, time critical decision maker, strong forward planning skills.Thrives as being part of a team but also capable of working proficiently as an individualBe able to prioritise jobs and adjust workload as needed.What are we looking for?You will be willing to work flexible hours and support implementation of change throughout the operation.
You will have the capability to influence and communicate with all levels within the business.What can we offer you:You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
We'll also equip you with a benefits package that includes Save-as-you-earn schemeContributory pension schemeColleague discount Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work schemeOur widely recognised wellbeing strategy is something we're proud of at Wickes.
As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
By giving you the support you need to do well at work, and the flexibility to make life work for you.
We are giving you a career that doesn't put your life on hold.
Where you can be yourself, do your best work, and make a positive difference every day.We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture.
We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us: Wickes is a multi-channel retailer operating in the home improvement market.
With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes culture that we are really proud of.
It's a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team.
All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be.
If that sounds like you, we'll make you feel right at home.Vacancy Reference #Please contact us here if you require any adjustments within the application process.
If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form.