E-Commerce Executive About the Company Our company is a leading, independently owned distributor of US-branded vitamins and supplements across Europe and a top reseller of US brands on Amazon Europe.
With distribution centers in the UK and the Netherlands, we employ a team of over 40 people.
Our mission is to improve wellbeing across Europe by providing high-quality vitamins, supplements, and wellness products tailored to customer needs.
We are seeking an E-Commerce Executive to join our growing team.
This full-time role will be based in our UK office.
Main Purpose of the Role Support the E-Commerce team in maximizing the potential of all e-commerce channels through effective site management, campaign optimization, and data-driven decision-making.
Key ResponsibilitiesWebsite Management & Optimization Manage daily site activities, including product launches, promotions, and content updates.
Ensure web content and product listings are accurate, current, and SEO-optimized.
Create optimized landing pages and customer journeys for campaigns and initiatives.
Analyze sales data to identify cross-sell and upsell opportunities.
Performance Marketing & Campaign Management Manage and optimize paid advertising campaigns across platforms like Google Ads and Meta to maximize ROI.
Oversee Google Merchant Center to ensure shopping feeds are set up and performing well.
Develop targeted advertising strategies for the UK and EU markets.
Monitor and adjust campaign performance to improve results.
Analytics & Reporting Create performance reports to demonstrate account health and ROI.
Monitor KPIs across e-commerce channels and provide actionable insights.
Report on customer behavior, sales trends, and site performance to support decision-making.
User Experience Optimization Assess and enhance website usability, navigation, and customer journey.
Collaborate with design and development teams to implement user-friendly features.
Conduct website audits for improvements like load times and mobile responsiveness.
Use customer feedback, heatmaps, and analytics to guide UX enhancements.
Stock & Merchandising Manage online stock availability and align merchandising strategies with business goals.
Coordinate with the Procurement Manager to ensure stock levels align with trends.
Collaboration & Customer Support Assist Customer Services in resolving technical website issues.
Collaborate with marketing and procurement teams to align e-commerce activities with business objectives.
Work with leadership to execute campaigns and promotions seamlessly.
About YouExperience & Skills Experience in e-commerce, digital marketing, or a related field (internships or entry-level roles count).
Familiarity with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
Basic knowledge of Google Ads, Google Analytics, and SEO principles.
Strong communication and interpersonal skills.
Proactive mindset with problem-solving abilities.
Ability to manage multiple tasks and prioritize effectively.
Preferred Previous customer service experience.
Proficiency in Microsoft Office Suite.
Adaptability to work in a fast-paced environment.
Core Values Alignment with the company's core values is essential.
What You Can Expect in Return Supportive and friendly team culture.
Inclusive bonus scheme of up to 10% of your salary.
Company pension.
On-site parking.