Role: Digital CRM Senior Architect Location: London, UK, FTE(Hybrid) Duration: Fulltime Required Skills: Microsoft Dynamics - Sales, Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development.Core .NET technology, SQL Server, Power Platform, and SSRS.CRM Functional areas in Sales Force Automation, Marketing automation, and Service management functionality.Excellent communication and problem-solving skills.Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365.Types of Solutions and Deployments to various environments.Agile methodologies.Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions.Understanding and practicing the SDLC, and ability to take on various roles such as gathering requirements, design, deployment, testing, and training.Demonstrated experience in developing solutions with ASP.net, JavaScript, SQL, C#, Web Services, and Web API.Experience with Power Apps, Power Automate, and Power Portal.Experience with agile process and methodologies desirable.Good presentation and excellent written and verbal communication skills.Degree in IT or relevant industry experience.Current Microsoft Certifications will be highly regarded.Roles and Responsibilities: Lead developer for area/stream, run technical workshops with end users to define business requirements.Identify and resolve systems issues; ownership of TDD for area; DevOps owners Automation.Provide technical expertise, direction, and leadership to the technical team for a project.
Ensure all components of the technical architecture are properly integrated and implemented.Lead team in building CRM solutions that meet requirements.Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work.
Responsible for technical direction of the project.Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support.Mentor and coach CRM developers and team members.Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc.Participate in daily leadership calls and stand-ups, outlining performance of the technical team.Ensure technical issues are resolved in a cost-effective, efficient, and timely manner.Establish criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code in line with the Configuration Management Plan.Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool.Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design.Ensure the Developer invites a subject matter expert knowledgeable about the system change to any conformance review.Coach and mentor the technical team in the development of the project from a technical perspective.Provide technical support and technical quality control throughout all stages of the project.Provide technical subject matter expertise for the technical delivery processes and implementation, including informal meetings with team members on technical strategy; attendance at status meetings with customer entities as requested; review and involvement in all technical work product reviews.Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.
).Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc.
).Participate in Work Product Reviews as referenced in the Project Quality Plan to support new pursuits and business and validate estimates.
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