Duty Manager at Starbucks - Birmingham New Street Station Pay Rate: £12.22 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.72 per hour.
Shift pattern: Full Time , you will work a variety of shifts between ?6am- 10:30pm Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
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WHY JOIN SSP?
At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance 75% discount on your meal while on shift Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme Help@Hand App: from shopping discounts , GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave Culture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more AS A DUTY MANAGER YOU'LL: Have at least 1 year experience working as a supervisor in hospitality or retail role Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries Coordinate team efforts.
You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Feel like you could belong at SSP?
A pply now and start the best part of your journey!
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.