Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 10, £43,693 - £47,754 per annum.
37 hours per week Your role: This is an exciting role as part of Housing Services within the Council's Places Directorate, which is entering a period of transformational change and development.
In this role you will oversee the delivery of the Council's Housing Maintenance service including day to day repairs and voids works by managing a team of staff.
You will require excellent leadership and motivation skills.
You will work closely with our customers, contractors and various council teams so the ability to build positive relationships with our customers and partners is vital, focusing on delivery of excellent customer care and a commitment to listening and learning from tenant views and feedback.
Our priority is delivering high quality homes and services for our current and future tenants.
About you: You will be responsible for overseeing the operational delivery of day to day and void repairs for our 21,000 homes.
You will lead and develop a team to deliver a high standard of repairs and void works in our tenant's homes and communal areas ensuring service delivery is customer focused, consistently of the highest quality and cost effective.
You will embody our Team Wigan culture, behaviours and instil a team culture of getting the basics right first time, to provide good quality homes for our existing and future tenants focusing on delivering excellent customer care.
About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards.
We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
This is an excellent opportunity to work in a collaborative Housing Services team with operational delivery of the Council's Housing Maintenance service.
We are passionate about delivering excellent customer care, high standards and good quality homes for our existing and future tenants, listening to the views of people to improve service delivery and outcomes for our residents.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this.
We also take a blended approach to where we work, depending on the work we do.
This may include working from home (My Place), the office (Our Place) or the community (Your Place).
We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
Wigan Council prides itself on equality, inclusion and promoting diversity within the borough and aims to recruit a workforce that reflects our diverse communities.
We invest in training and developing our staff, in a positive learning environment, and aim to be a consciously inclusive employer.
We welcome applications from everybody in the community and would particularly encourage applicants from our underrepresented groups to apply.
At Wigan, it is really important to us that applicants demonstrate our Team Wigan behaviours, and we do all we can to make sure that everyone feels like they belong.
We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
To be appointable in this role you must be able to prove you have the right to work in the UK.
If this right to work is on a temporary basis, please contact the recruiting manager to discuss further, prior to submitting an application.
If you are unsure, please visit the below link to check you qualify to apply.
Please note, at present we are not a licenced sponsor.
Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) If you would like to have an informal chat about the role or require any further information, please contact Jo Grundy Service Manager - Repairs and Maintenance on 07826918856.
Please include a supporting statement of no more than 3 pages explaining why they meet the essential criteria for the role.
Interview date: Monday 16th December 2024 To view the details relating to this position, please click the links below: