Dispenser - Dispensing Doctors

Job summary:To process all relevant prescriptions asauthorised by GPs and prescribing nurses where appropriate in accordance withthe principles of good practice.Job responsibilities: To ensure that all medicines and appliances dispensed are checkedagainst the prescription and whenever there is doubt about the appropriatenessof the item, or about the dose or labelling instructions to check with theauthorising doctor or duty doctor.
To collect all due prescription charges and ensure that thepatient declaration on the reverse of the FP10 is duly filled in and signed bythe patient.
To ensure that all monies received or handled on behalf of the practiceare appropriately stored and banked and a record kept of all financialtransactions.
To endorse all prescription forms as appropriate.
To promptly forward all invoices and dispensary relatedcorrespondence to the practice manager or dispensary manager according to practicepolicy.
To operate efficient stock control appropriate to the needs of thepractice with the objective of ensuring continuity of supply for patients andminimising wastage through out of date stock.
To ensure that drugs are stored in an appropriate manner inaccordance with the accompanying instructions.
To ensure that shelves and all work surfaces are regularly cleanedto maintain a high level of hygiene within the dispensary and that alldispensary equipment is kept clean and kept in good working order.
To take prompt action in response to any drug alert bulletins thatmay be received from time to time.
To ensure that refrigerated items are stored at the appropriatetemperature and to maintain a temperature control record/logbook.
To maintain full and accurate records of all dispensingtransactions incorporating the use of computers when available and appropriate.
To undertake any necessary work as may be required and appropriateto maintain a high standard and efficient dispensing service.Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers.
They may also have access to information relating to the practice as a business organisation.
All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataHealth & safety:Thepost-holder will be involved in promotion and management their own and othershealth and safety and infection control as defined in the practice Health &Safety Policy, the practice Health & Safety Manual, and the practiceInfection Control policy and published procedures.
This will include (but willnot be limited to): Using personal security systems withinthe workplace according to Practice guidelines Awareness of national standards ofinfection control and cleanliness and regulatory / contractual / professionalrequirements, and good practice guidelines Correct use of Personal ProtectiveEquipment (PPE) Use and monitoring of the correct use ofStandard operating Procedures for cleaning and infection control Responsible for correct hand hygiene ofself and others Identifying the risks involved in workactivities and undertaking such activities in a way that manages those risksacross clinical and patient process Making effective use of training toupdate knowledge and skills, and initiate and manage the training of othersacross the full range of infection control and patient processes Safe management of sharps proceduresincluding training, use, storage and disposal Using appropriate infection controlprocedures, maintaining work areas in a tidy, clean and sterile, and safe way,free from hazards.
Initiation of remedial / corrective action where needed orescalation to responsible management Actively identifying, reporting, andcorrection of health and safety hazards and infection hazards immediately whenrecognised Keeping own work areas and general /patient areas generally clean, sterile, identifying issues and hazards / risksin relation to other work areas within the business, and assumingresponsibility in the maintenance of general standards of cleanliness acrossthe business in consultation (where appropriate) with other sector managers Undertaking periodic infection controltraining (minimum twice annually) Waste management including collection,handling, segregation, container management, storage and collection Spillage control procedures, managementand training Maintenance of sterile environmentsEquality and diversity:Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional development:Thepost-holder will participate in any training programme implemented by the practiceas part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:Thepost-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resourcesCommunication:The post-holdershould recognize the importance of effective communication within the team andwill strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordinglyContribution to the implementation of services:Thepost-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Person Specification Qualifications Essential Ability to work within a multi-disciplinary team IT skills (MS Office, Internet etc.)
Interpersonal skills (Communication both written & oral) Time Management and the ability to work to deadlines Ability to follow policies and procedures Problem solving skills Smart, polite and confident Planning and organising Performing under pressure Adaptability Using initiative Team working Self motivated Flexibility Confidentiality Desirable Qualified NVQ 2 Dispenser Experience of working in General Practice Experience and competence of working in a dispensary environment Experience of using own initiative Experience of using computerised medical record systems