Dispensary Supervisor

Job summary We are looking to recruit an NVQ Level2 Dispensing Assistant with a keen eye for detail, to work alongside, andeventually replace (in 2026) our Dispensary Supervisor when she retires.
We area small, rural, dispensing doctors practice (4,700 patients) with 1,200patients that we directly dispense to.
The successful candidate will need the ability to work in abusy, multi-tasking environment and deliver excellent patient care, whilststill maintaining a profit-margin.
We are looking for 20 hours a week.
Main duties of the job Ultimately (when in the dispensary supervisor role) you would be responsible for the day-to-day staffing of the dispensary, normal dispensing duties and in addition maintaining the stock levels, maximising profit for the dispensary and ensuring compliance with legislation (CD's, toolkits etc) About us We are a rural GP Practice, serving the Four Marks area.
For the patients living more than a direct mile from a community pharmacy we can dispense to them from the practice.
The operation of an in-surgery dispensary differs slightly to a pharmacy as there is no pharmacist on-site and the dispensing staff check their dispensing against dispense-it software (all training provided)We need you to have a really strong self-motivated work ethic as the role is often on your own, although part of a team.If you like working in a friendly, happy workplace then our dispensary is for you!
Job description Job responsibilities Dispenser Role:Job Summary:To process all relevant prescriptions as authorised by GPs in accordance with the principles of good practice.Job Responsibilities: To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
To ensure that all monies received or handled on behalf of the Practice are recorded by using the electronic till.
To endorse all prescription forms as appropriate.
To place orders within the necessary timescales to ensure prompt delivery.
To check all deliveries of stock against the accompanying invoice and deal with any errors or queries arising from the checking procedure.
To operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
To ensure shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.
To take prompt action in response to any drug alert bulletins that may be received from time to time.
To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.Sorting prescriptions, checking endorsements, preparing forms and when necessary, submitting prescriptions monthly to the Prescription Pricing Authority (PPA).Additional ResponsibilitiesTo ensure that direct order items are stocked to appropriate levelsTo help achieve profitability in the dispensaryTo liaise with wholesaler/drug firms when dispensing issues ariseTo carry out monthly checks of CD book & Drs & Treatment Room bags & cupboardsTo ensure that prescriptions are submitted to PPA correctly and on timeTo check wholesaler statements against invoicesTo assist with the training of new dispensersTo check duplicate barcodes on Dispens-ItTo record VAT relating to Personally Administered itemsConfidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters.
They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers.
They may also have access to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive dataThe confidential waste disposal system must be used for all documents containing personal or sensitive information about the Practice or its patients.Health & Safety:The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to includeUsing personal security systems within the workplace according to Practice guidelinesIdentifying the risks involved in work activities and undertaking such activities in a way that manages those risksMaking effective use of training to update knowledge and skillsUsing appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazardsReporting potential risks identifiedEquality and Diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Personal/Professional Development:The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include:Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional developmentTaking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar workQuality:The post-holder will strive to maintain quality within the Practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionContribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performanceWork effectively with individuals in other agencies to meet patients needsEffectively manage own time, workload and resourcesCommunication:The post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team membersCommunicate effectively with patients and carersRecognize peoples needs for alternative methods of communication and respond accordinglyContribution to the Implementation of Services:The post-holder will:Apply Practice policies, standards and guidanceDiscuss with other members of the team how the policies, standards and guidelines will affect own workParticipate in audit where appropriate.
Person Specification Experience Essential Experience dispensing in a pharmacy Desirable Experience of working in a GP practice, but this is not essential.
Qualifications Essential Qualified to NVQ level 2 as a Dispensing Assistant