### Description **About the Role** The Senior Manager within Entertainments and Leisure will be accountable forthe smooth planning and operational delivery of our entertainment and leisureproposition across our family breaks, live music weekends and resort-basedevents at our Minehead Resort.
From an entertainment perspective, this includes leading through all activityfor the entertainment teams, which covers Redcoats, performers, and ourtechnical support teams.
Managing the product delivery for activities, events,large scale production shows, Intellectual Property (IP) content, variedvisiting artistes and seasonal product. On the leisure side, this includes overseeing all of our pool, sports &activities and fairground proposition. On a day to day basis, you will lead the team to deliver a memorableexperience to our guests, focusing on fantastic guest experience, high servicestandards and delivery of budget.
This will involve both setting and rollingour strategy for the Entertainment & Leisure team, as well as getting stuck into support the teams operationally where needed.
Creating an environment that allows your team to perform at their best anddeliver an amazing experience will be high on your priorities, as well asconstantly being on the lookout for opportunities.
** ** ### About You We are looking for someone who lives and breathes guest experience.
You shouldhave strong experience in a similar role within an Entertainment or LeisureEnvironment You should have excellent experience in event management along with experiencein working with and building relationships with external industry experts andsuppliers. Strong experience of being guest and customer facing is essential, as well asdealing with a range of queries and sometimes complaints directly. An analytical mind with the ability to forecast and manage costs is extremelyimportant for this role.
You will always have the financials in mind but willbalance this with keeping our guest experience at the heart of your decisions.
You will need to be able to set strategic direction for your team whilst alsobeing happy to be involved in the day-to-day operations, working closelyalongside your teams to manage any challenges that arise. You should have excellent communication skills and be confident engaging withteams at all levels.
You should also have a curious mindset and not be afraidto challenge the status quo. Whilst your skills and experience are important to us, your approach, mindset,and attitude are of equal interest to us. ### Interested? If this sounds like the perfect role for you, we would love to hear from you.To apply, click the apply now button and we will ask you to submit your CV aswell as a few words about why you would like to work for Butlins, what aboutthis role excites you and what you would bring to the role if successful.
Should you have any questions or require any adjustments for this process,please email ### About ButlinsAt Butlin's, we're all about fun, excitement, and adventure by the bucketload!For over 80 years we've been delighting hundreds of thousands of guests eachyear, whether on a non-stop action family break or our epic Adult only BigWeekenders.
Ask any of our team, past and present, and one of the best things they'll sayabout working at Butlin's is our culture!
We're all about providing our guestswith an Altogether More Entertaining and Fun Break, brought to life throughour three mighty values.
So, if you want a role where you Create Smiles, where you aren't afraid to GetStuck In and where the team genuinely Cares For Each Other – this could be theperfect fit for you.
There has never been a more exciting time to join Butlin's!