Looking for a Direct Sales Administrator - Contract role - PAYEDuration - 4 months£12 per hourLocation - Belfast, Northern Ireland, 2 days onsite, 3 days WFHWe are seeking to appoint a SME Sales Support Administrator to support our client's SME direct business sales team across the island of Ireland.This is a hand's on role and will offer the opportunity to develop commercial, sales, analytical and communication skills within a busy team environment.This role will offer flexible working which includes time in the office as directed.Main Purpose of Role: To support the SME Direct team with sales compliance, sales assurance and back office administration duties.
Will also act as a point of contact for sales contractor & sales partners queries and assist with processing of SME sales and renewals contracts.Responsibilities:Point of contact for all Business Energy SME Sales partner queries, supporting them in their field sales activitiesEnsuring all necessary onboard and re-contracting processes are followed and providing assistance to customers where necessaryProviding administrative assistance to the sales and retention team to include quality checkingCarrying out administrative duties for the wider SME Direct Sales Team to support efficient and accurate processing of sales contractsAssisting with the updating of KPIs and sales reporting for various sales channelsEnsure all back office and QA standards are being maintained, in line with corporate governance standards.To support internal quality monitoring processes to ensure desired corporate and regulatory standards are maintainedProviding team back up in the running of reporting from SFA system for commercial sales agentsAssisting with the distribution of weekly product information to ensure all agents and brokers have all the correct product pricing.Work with SME direct sales team to deliver effective sales prospecting and data captureSupport other tasks within the team, as directed by management such as cheque lodgments & AR processing, commission reporting, renewal queries and post.You will have the following skills and experience:Highly numerate, with the ability to work on computer systems in a process environmentDisciplined & rigorous, ensuring that compliance and controls are adhered toStrong in character to deal with day to day challengesFlexible approach to the nature of work undertakenAble to build and maintain relationships to enhance effectivenessA confident & professional communication style, whether written or oral.Ability to work to tight deadlinesCustomer focused and proven ability to deal with complex requestsAbility to work independently with initiativeAbility to create, compose and edit written materials, appropriate to communicate to the target audience using Word or PowerPointStrong interpersonal and communication skills.Strong attention to detail.