**End Date**Wednesday 22 January 2025**Salary Range**£42,120 - £46,800**(We support flexible working – click here for more information on flexibleworking options)( />inclusionagile-working.html)****Flexible Working Options**Hybrid Working**Job Description Summary**.**Job Description****Job title:** Digital AEM Content Specialist**Location:** Bristol**Salary:** £42,120 - £51,480**Hours:** Full time**Working Pattern:** Our work style is hybrid, which involves spending atleast two days per week, or 40% of our time, at our Bristol office.**About this opportunity:**Lloyds Banking Group is the UKs leading bank with over 30m customers, and itis the biggest digital bank, with over 18 million active online customers.
Wehave placed a bold transformation programme and a multi-channel approach tobanking at the heart of our strategy to be the best bank for customers, backedby significant investment in our platforms and people.An exciting opportunity has arisen to join the Digital Channels Team withinthe Business & Commercial bank..
There will be plenty of chance to create adifference to the lives of our business customers though digital content onour Lloyds Bank and Bank of Scotland business websites.Youll be part of a broader team that is crafting the future of the Businessand Commercial banking's website, step-changing the customer experience,leading on development of new navigation, new components, and major contentupgrades to deliver business objectives.
This is a dynamic, fast paced andgrowing team with opportunities to develop into CX Manager roles for the rightperson.**What you'll be doing:** * Engaging with a broad and active group of partners across the business. * Making content recommendations that are founded in your understanding of the CMS (AEM) and design systems.
Recommendations that are customer focussed, achievable and consistent with the experience cross site. * Reviewing content requests for relevancy, accuracy, and quality.
Collaborating with partners to ensure quality standards are met and proactively challenging briefs to ensure optimum content is delivered. * Ensuring execution of content changes to websites are timely, accurate and accessibility friendly. * Contributing to the overall performance and design standards of the website, suggesting innovative ideas to make the existing on-site experience better or suggesting new insights to uplift customer experience and website performance. * Completing simpler website changes and proactively raising briefs to resolve small errors and deliver fixes. * Using Adobe analytics to glean insights from existing customer behaviour to inform your thinking and recommendations and take findings from activity to improve customer engagement and channel performance.**Why Lloyds Banking Group**Like the modern Britain we serve, we're evolving.
Investing billions in ourpeople, data and tech to transform the way we meet the ever-changing needs ofour 26 million customers.
We're growing with purpose.
Join us on our journeyand you will too!**What you'll need:** * A deep understanding and proven grasp of content management systems, ideally AEM, gained in a role where you were responsible for updating pages daily. * Knowledge of building pages to support search engine optimisation and accessibility. * Experience of using Target to personalise pages and build AB tests * Youll also be adept at balancing multiple priorities in a dynamic and delivery focused environment, a strong teammate but able to use your own initiative and keeping collaborators up to date and advised of progress on projects. * Attention to fine detail, ensuring the accuracy of content changes youre responsible for and organisational skills that are second to none! * A keen eye for design, often youll need to adapt existing page patterns to accommodate specific content.
Youll know what good design is and ensure consistency of UX and design standards across the site**It would be beneficial if you had:** * Knowledge of UX principles, web analytics, visual design. * An understanding of User Experience and User Centred Design principles. * Experience of web development projects or basic site maintenance, as well as a real passion for everything digital!**About working for us**Our focus is to ensure were inclusive every day, building an organisationthat reflects modern society and celebrates diversity in all its forms.
Wewant our people to feel that they belong and can be their best, regardless ofbackground, identity or culture.
We were one of the first major organisationsto set goals on diversity in senior roles, create a menopause health package,and a dedicated Working with Cancer initiative.
And it's why we especiallywelcome applications from under-represented groups.
We're disabilityconfident.
So, if you'd like reasonable adjustments to be made to ourrecruitment processes, just let us know.**We also offer a wide-ranging benefits package, which includes:** * A generous pension contribution of up to 15% * An annual performance-related bonus * Share schemes including free shares. * Benefits you can adapt to your lifestyle, such as discounted shopping. * 28 days' holiday, with bank holidays on top * A range of wellbeing initiatives and generous parental leave policies**If you're excited by the thought of becoming part of our team, get intouch.
****We'd love to hear** **from you****At Lloyds Banking Group, were driven by a clear purpose; to help Britainprosper.
Across the Group, our colleagues are focused on making a differenceto customers, businesses and communities.
With us youll have a key role toplay in shaping the financial services of the future, whilst the scale andreach of our Group means youll have many opportunities to learn, grow anddevelop.
****We keep your data safe.
So, well only ever ask you to provide confidentialor sensitive information once you have formally been invited along to aninterview or accepted a verbal offer to join us which is when we run ourbackground checks.
Well always explain what we need and why, with any requestcoming from a trusted Lloyds Banking Group person.
****Were focused on creating a values-led culture and are committed to buildinga workforce which reflects the diversity of the customers and communities weserve.
Together we're building a truly inclusive workplace where all of ourcolleagues have the opportunity to make a real difference.
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