Job DescriptionBased in the South and South-West of England, Our client is an AM Top 50 automotive retailer covering 20 brands across 54 franchises.
They differentiate themselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners.
They are currently on the lookout for a Diagnostic Technician to join our established team at Chandlers Ford.As a Diagnostic Technician, you will perform a variety of workshop work in an efficient and safe manner.
The aim is to meet customer requirements and maximise workshop utilisation and productivity.Your day will include: Performing routine servicing of vehicles in accordance with brand technical standards.Undertaking air-conditioning system servicing and repairs.Working in accordance with brand and dealership processes.Ensuring that the working environment is kept clean and devoid of any working practice which may be hazardous.Diagnosing and undertaking general repairs to vehicles, including MOT repairs.Performing diagnostic investigations into vehicle electrical system faults, providing reports on faults found.Carrying out welding repairs to vehicles.Obtaining estimates and ordering car parts in order to resolve the vehicle issues.Liaising with customers where appropriate updating them on the status of their vehicle checks.
Have you got what it takes?
Relevant City & Guilds, BTEC or NVQ accreditationPrevious work experience in a franchise dealershipHighly skilled in fault diagnosisAbility to work as part of a team.Commitment to delivering first class customer service.Able to plan, organise self and meet agreed work deadlines.
What is in it for you?
Highly competitive salary and bonus scheme.Full training and support to help you immerse yourself in the role and Snows values.30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service at 5, 10, 15, 20 years anniversary.
(Pro rata for part-time employees).Birthday day offDiscounted MOTs, Service & Parts.Recommend a Friend Bonus/ Introducing a Customer Bonus.Life Assurance Benefit.Contributory Pension Scheme.BEN – Employee Assistance Programme.Excellent development opportunities to learn & grow with the client.Role dependant – tool box insurance Hours of work:Monday to Friday – 08:30 – 17:00 ( half an hour for Lunch) Saturday 08:00 – 12:00 (1 in 3 rota) Salary – £30,000 – £33,000 DOE plus OTE between £40-45,000