Deputy ManagerYHA Snowdon Pen Y PassPermanent full time 42.5 hours per week, £28,487 to £31,393 per annumAre you looking for a fun and varied job in hospitality management?
YHA Snowdon Pen Y Pass are looking for a Deputy Manager to support the Hostel Manager!
YHA Snowdon Pen Y Pass is located 360 metres up Yr Wyddfa, the tallest mountain in Wales.
A short drive or bus ride away is the quaint village of Llanberis with local shops and the beautiful Llyn Padarn lake.
The popular Miner's Path and Pyg track are just across the road making us popular with hikers.
Our busy café is open to the public for full day service, offering local ales and delicious food in the evenings so F&B experience is an advantage.As a Deputy Manager you'll support the Hostel Manager with the day-to-day management of the hostel.
You'll create a great place for our teams to work and ensure our guests have a great experience in our hostels.Why work for YHA?Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth: 10 nights free hostel stays per year for you and up to 3 friends or familyAccess to YHA's staff discount and cash back portalFree YHA Membership each yearAccess to support via our Employee Assistance Program There's lots more benefits to working for YHA so please visit our YHA Jobs website to find out more.What will you be doing as a Deputy Manager?We are a friendly team and will provide the training required for you to undertake the role.
However, there is plenty for you to get stuck into from day one, including: Delivering an excellent customer experience to all hostel guests.Contributing towards the achievement of targets across all aspects of the hostel operation including food and beverage, and responsibility for maximising revenue whilst controlling expenditure.Supporting the Hostel Manager by managing a team of employees and occasional volunteers.Contributing to the team effort in the day-to-day operation of the hostel, undertaking housekeeping, reception, and food and beverage tasks on a daily basis.
What Skills and Experience do you need to be a Deputy Manager?Our Deputy Managers support the Hostel Managers in managing the hostel team, the operational budget and safeguarding all guests.To provide this service we are looking for candidates who have: Experience in hospitality or customer service, including the management and delivery of a quality serviceAbility to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting dutiesExperience of managing a team – experience of leading others, providing guidance to members of your team (desirable)Food safety level 2 and APLH level 2 qualifications (desirable)Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, ExcelKnowledge and understanding of the core purpose of YHA – what YHA does and how we do it For more information about the role and the skills and experience required, please refer to the job description.At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge.
We provide a robust induction, ongoing training, and opportunities for personal growth.
While certain roles may require specific skills, we welcome applicants from all backgrounds.Who are YHA?YHA is a social enterprise with a mission to enrich the lives of all, especially young people.
YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.